IT Technician 2 (Remote Administration) - Military Sealift Command

StratasCorp
life insurance, vision insurance, paid holidays, 401(k)
United States, Virginia, Chesapeake
530 Independence Parkway (Show on map)
Jan 02, 2025
At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas. Location Chesapeake, VA - Chesapeake, VA 23320 US (Primary) Category Information Technology Job Description Our team, supporting Military Sealift Command (MSC) in Chesapeake, VA, has an immediate need for an IT Technician 2 with demonstrated experience providing general infrastructure support, including responding to and updating trouble calls; performing break-fix troubleshooting and analysis of problems; and performing repair activities in order to return equipment, systems or networks to normal operational status. Primary responsibilities include: * Remotely conduct troubleshooting and perform break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work * Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities * Gather data as needed and provide to StratasCorp teams to respond to data calls * Prepare and provide daily work reports Job Requirements * Must possess current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M * Must have 5 years of progressive IT technical experience in an enterprise-scale environment * Must possess knowledge or skillset in some or all of the following areas: Windows Server (2008r2/2012/2016), Windows Workstation (7/10), virtualization technologies (VMWare Server/Microsoft Hyper-V), computer network troubleshooting, Microsoft Active Directory (user and group administration), Microsoft Exchange (2007/2010/2016) Security Clearance Job Type Full-time StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution. StratasCorp is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms StratasCorp policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local law.