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Station Manager

DHL Global Forwarding
United States, Illinois, Peoria
7915 North Hale Avenue (Show on map)
Dec 20, 2024
Key responsibilities:

* Deals with local authorities and acts as a legal representative of the station.

* representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics

* Decided upon all administrative matters at station.

* Leads negotiations with external suppliers.

* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)

* Hiring decisions at station level (although Station Manager may require formal next-level approval)

* Functional strategy decisions

* Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)

* Setting performance targets

* Evaluating performance and targets achievement

* Ensure adherence to Company policies.

* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.

Qualifications:

* Good understanding of freight forwarding industry

* Knowledge of station level administrative matters

* Ability to take ownership and drive station solutions independently.

* Proven track record in people management role (leadership, motivation and people skill)

* Good communication skills
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