New 
Cyber Ops Lead I Soc Lead
 Tata Consultancy Services | |
$100,000 - $120,000
| |
sick time, 401(k)
| |
 United States, Utah, Draper | |
 Oct 28, 2026 | |
|
Job Description
Role - Cyber Ops Lead I SOC Lead Experience Required -7+ Years Must Have Technical/Functional Skills * Experience in a regulated industry (healthcare, financial services, or similar) handling sensitive data. * Relevant certifications such as GCIH, GCIA, Security+, CySA+, or equivalent. * Familiarity with cloud environments (AWSlAzure) and common cloud security tooling. * Prior experience building or refining SOC playbooks, runbooks, or standard operating procedures. * SOC case queue is triaged consistently with clear ownership and no unexplained aging * Escalation paths to Tech Operations are documented and running smoothly, with fewer dropped handoffs. * Analyst team has clear expectations, regular feedback, and improving case quality. * Director, Cyber Defense & Strategy has reliable visibility into SOC health through regular reporting Roles & Responsibilities Key Responsibilities Case & Queue Management * Own the SOC case queue: triage incoming alerts, tickets, and requests; assign priority and ownership; track cases through to resolution. * Maintain SLAs for case handling and escalation; identify and clear bottlenecks before they become backlogs. * Ensure consistent documentation, categorization, and closure quality across all cases. SOC Leadership & Operations Lead day-to-day SOC operations, including monitoring, alert triage, and initial incident response. * Coordinate shift coverage and on-call rotations to maintain continuous monitoring. * Serve as a senior escalation point for analysts on complex or ambiguous cases. * Drive continuous improvement Of detection content, playbooks, and standard operating procedures. Partnering with Technology Operations * Act as the primary liaison between Cyber Defense and Tech Operations on issues that span both teams (eg., system changes, outages, access requests, infrastructure-related findings). * Coordinate response and remediation activities that require Tech Operations involvement, ensuring clear handoffs and shared visibility into status. * Participate in change management and operational reviews where security input is needed. Incident Response * Support incident response efforts, including initial triage, containment recommendations, and coordination across teams during active incidents. * Contribute to post-incident reviews and help translate lessons learned into process or tooling improvements. Mentorship & Team Development * Mentor and provide day-to-day guidance to SOC analysts; support onboarding and skills development. * Help set expectations for case quality, communication, and escalation practices. Reporting & Metrics * Track and report on SOC operational metrics (case volume, time-to-triage, time-to-resolution, escalation rates) to the Director, Cyber Defense & Strategy. * Flag trends or recurring issues that indicate a need for process, tooling, or staffing changes. Required Qualifications 5+ years of experience in a Security Operations Center or similar cyber defense role, including at least 1-2 years in a lead , senior analyst, or shift-lead capacity * Demonstrated experience managing case/ticket queues and driving them to resolution in a fast-paced environment. * Working knowledge Of SIEM, EDR, and case/ticket management tooling Solid understanding Of incident response fundamentals (triage, containment, escalation). * Comfortable working cross-functionally with Technology Operations, IT, and Engineering teams. * Strong written and verbal communication skills; able to translate technical detail for varied audiences. * Willingness and ability to work on-site in Draper, UT, including participation in on-call/shift coverage as needed.
Base Salary Range : $100,000 to $120,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Draper, UT
Function
TECHNOLOGY
Role
Analyst
ID
434150
Skills
SOC SME
Salary Range
$100,000 - $120,000 | |