Business Intelligence, Specialist

The Division of Enterprise Operations advances Fayetteville State University's teaching, research, and public-service mission by delivering integrated operational, technological, and service-oriented solutions that enhance the University's efficiency, sustainability, and student experience. The Division provides strategic leadership and oversight for critical enterprise functions - including Facilities Management, Campus Enterprises, Human Resources, and Information Technology Services ensuring that the campus environment, infrastructure, and business operations support a student-ready, research-supportive, and community-engaged institution.

Through collaborative planning, data-informed decision-making, fiscal stewardship, and continuous improvement, the Division drives operational excellence and fosters a culture of service, innovation, accountability, and inclusion. Its work ensures the stewardship of University assets, compliance with state and UNC System regulations, and the delivery of high-quality services that sustain a safe, accessible, and vibrant learning and working environment for students, faculty, staff, and visitors.

The Business Intelligence, Senior Specialist plays a pivotal role in advancing the University's data-informed decision-making, institutional effectiveness, and strategic priorities. The position serves as a senior technical and analytical resource responsible for transforming complex institutional data into meaningful insights, reports, dashboards, and decision-support tools.

The Senior Specialist provides leadership in the design, development, and maintenance of business intelligence and reporting solutions that support academic, administrative, financial, and operational functions. The role requires significant collaboration with university leaders, functional departments, information technology teams, and other stakeholders to identify reporting needs, establish data standards, and ensure the accuracy, consistency, security, and accessibility of institutional information.

The Senior Specialist supports organizational performance by analyzing trends, developing key performance indicators, improving reporting processes, and translating data into clear and actionable recommendations. Through advanced analytics and effective data visualization, the position helps leaders monitor progress, identify opportunities and challenges, allocate resources, and make informed decisions that strengthen institutional outcomes.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.