Online and Distance Education Program Specialist

DELTA's role within the Office of the Provost is to advance the integration and support of learning technologies in NC State's academic programs and courses, both on campus and at a distance. DELTA supports distance-based credit programs and courses for the university, and provides enterprise academic technology and instructional support services for all modes of course delivery. Working with NC State instructors and partners, DELTA leads the way in designing, creating, implementing and supporting extraordinary digital learning experiences for our community of learners. DELTA applies expertise in technologies and pedagogies to create and nurture innovative, effective and impactful digital learning experiences for our community of instructors and learners with a collaborative, service-oriented and innovative mindset.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

The Online and Distance Education ( ODE) Program Specialist supports the ODE Administrative Services team and reports to the Director of Online and Distance Education. ODE provides leadership and operational support for NC State's online and distance education programs, partnering with academic units and campus teams to support program operations, student and faculty services, compliance, and effective program delivery.

In this role, you will provide administrative and operational support across admissions and enrollment, student and faculty services, systems and records, communications, website administration, and daily program operations. You will apply university, state, and distance education policies, resolve issues, maintain accurate information, and collaborate with campus partners to deliver responsive, consistent service.

As part of the team, you will support admissions and enrollment processes while ensuring accurate, efficient, and compliant program operations.

You will help maintain reliable systems, accurate records, and efficient day-to-day operations that support online and distance education.

You will have the opportunity to support clear, accurate communications and contribute to marketing and recruitment efforts that promote ODE programs and services.

This is a great opportunity for you to make a meaningful impact on the day-to-day success of NC State's online and distance education programs. As an ideal candidate, you will bring strong organizational and communication skills, sound judgment, attention to detail, and the ability to manage multiple priorities while providing exceptional service. We invite you to bring your expertise to the ODE Administrative Services team.

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".

To answer the supplemental questions, please provide specific examples from your professional experience. Responses should describe your individual contributions and responsibilities rather than those of a team or group.

Digital Education and Learning Technology Applications ( DELTA) is seeking to fill two positions from this posting.

Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.