Behavior Health Care Coordinator

The Behavioral Health Care Coordinator (BHCC) works with multidisciplinary teams, psychosocial support providers and self-management teams, managing a specific panel of patients identified as having rising risk or high risk. Responsible for the coordination of care across the system, organizing care activities and sharing information to achieve safer and more effective care. Responsible for enhanced care coordination and care management services, coordinating, facilitating, and integrating mental health treatment, care, and support, which is tailored to meet the specific needs of patient. Ensures that the care provided is patient and family centered, evidence-based, cost-effective, holistic in nature, and leads to better outcomes. Responsible for partnering with the patient and family for seamless transitions in care between the primary care provider, treatment team, hospital, home, school, and community.

This position will support PMHI Consultation/Crisis Service-Crisis Clinic.

Duties & Responsibilities

• Coordinates across multiple sources to help ensure that high needs children have care plans that connect them with appropriate physical and behavioral health services, clearly articulate goals for improved health, identify wrap-around services and supports, and facilitate consistent channels of communication among all parties.
• Responsible for complex panel of patients supporting patients/families in their plan of care across all settings (hospital, home, school, community).
• Serves as a point of contact, advocate, navigator, and informational resource for patient, family, care team, payers, and community resources. Facilitates related meetings as needed.
• Collaborates with patients, families, and providers to influence, and enhance adherence to, an effective plan of care based on mutually developed goals in an environment that fosters shared decision making.
• Utilizes the assessment processes that include screening tools in partnership with a multi-disciplinary team comprehensive of patient's families, providers, and guardians; and input from service professionals to identify those members who need. Assesses for patient/family needs in a comprehensive, holistic manner including identifying and addressing unmet social and mental/behavioral health needs.
• Uses reports to proactively manage care gaps, over/under utilization, understanding/compliance with Care Plan, and progress towards shared goals.
• Provides education and coaching to patients and families to improve health literacy and work towards self-management of their health.
• Collaborates with the patients/families to develop a relationship that supports open communication and creation of a care plan that supports the level of support desired by the patient/ family and will lead to optimal outcomes.
• Facilitates patient access to appropriate providers as well as other care coordination support, including, but not limited to, external providers, social support programs, appointments, and referrals.

Minimum Qualifications

• Degrees
  • Master's
• Area of Study
  • Human Services or related field
• Experience
  • Four (4) years of experience in a behavioral health field with an emphasis in pediatric care coordination.
• Equivalency
  • Not Applicable
• Licenses & Certifications
  • American Heart Association Basic Life Support for Healthcare Provider or American Red Cross CPR for the Professional Rescuer or ASHI Basic Life Support for Health Providers
  • State of Colorado Department of Regulatory Agencies (DORA)
    • Licensed Professional Counselor or Licensed Clinical Social Worker (LCSW)
  • Credentialing must be completed by the Medical Staff Office (MSO) within 3 months of employment
    

Schedule/Shift

• 40hrs FT
• M-F 8-430p

Salary Information
Pay is dependent on applicant's relevant experience.

Annual Salary Range (Based on 40 hours worked per week): $84,558.69 to $126,838.03

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.