Facilities Management Team Manager

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Position Overview

Facilities Management is a department within University Services which is composed of the departments and people who deliver the non-academic operations across the University of Minnesota system. Facilities Management (FM) is responsible for all buildings, grounds and the energy management needs of the University of Minnesota Twin Cities campus. Facilities Management works to provide a safe, reliable and welcoming campus in support of the University's mission of teaching, research and outreach. FM's responsibilities include over 25 million square feet in more than 280 buildings across 1200 acres in the Twin Cities.

This position is responsible for all maintenance and custodial activities in team building(s) (approximately 2 M gross square feet) and serves as the customer's single point of contact for the daily facilities related work. This position focuses on the direct delivery of continuous cleaning and preventive & corrective maintenance in assigned building(s), directly supervising the custodial and maintenance personnel (including custodial or facilities supervisor(s)) for assigned building(s). Responsible for customer service and other facilities management support functions. Meets regularly with primary building contacts and is responsible for ensuring that FM is meeting or exceeding customer expectations. Ensure environmental sustainability initiatives are integrated into all facilities operations. Reports to the District Associate Director.

Position Responsibilities

Operational (50%)

• Responsible for all maintenance and custodial activities in the assigned area.
• Conducts monthly safety meetings, monitors line staff for safe work practices and program compliance.
• Reviews, revises and manages building specific preventive maintenance programs for team buildings.
• Monitor building automation systems, taking appropriate action to resolve alarms
• Conducts routine custodial inspections and assessments of all areas and provides feedback to appropriate personnel
• Manages line staff time card entry and approval, and approves vacation and sick leave requests of direct reports.
• Responsible for key security and inventory within the crew.
• Monitors and assures procurement and timely distribution of parts, supplies, tools, uniforms and equipment to work sites.
• Complies with all Team Manager accountability measures.
• Prepares monthly reports as required. Responsible for tracking the team's performance against established criteria. Take corrective actions to achieve goals.
• Available to work flexible work shifts as determined by Associate Director and team activity needs.
• Takes part in after hours/weekend/holiday on-call rotation.

Leadership (25%)

• Participates in the district leadership team to develop strategic direction, set priorities and lead district wide initiatives.
• Directly leads a work team composed of any combination of Trades, Mechanics, Building and Grounds Workers and/or Front Line Supervisors.
• Engages consistently with front line staff for awareness of the environment and challenges.
• Assigns work for staff and monitors work in progress and completed work for quality and timeliness.
• Responsible for hiring, managing the compensation process, and assigning personnel in assigned areas.
• Monitors and enforces uniform, attendance and employee conduct policies in a consistent manner.
• Provides quarterly feedback and annual performance reviews of line staff and other direct reports.
• Administers rewards and recognition programs.
• Understands and manages employees per appropriate union contracts.
• Is an active problem solver.
• Identify areas and processes that need improvement, and implements solutions

Customer Success (15%)

• Serves as the customer's single point of contact for all facilities related work in team building(s).
• Coordinates, seeks out assistance for and advocates for other facility related needs within these buildings (capital; security; health and safety; utilities; etc.).
• Promotes customer-focused service in conjunction with other University Services departments.
• Tailors service delivery in the area to meet customer/departmental needs based upon service level agreements.
• Meets regularly with customers' building contacts to ensure FM is meeting or exceeding their expectations.
• Upholds and promotes FM's stewardship and facilities services responsibilities in District Operations at the University of Minnesota.

Finance and Budget (10%)

• Manages labor, supplies, parts and project costs to meet budget targets.
• Manage service work/contracts holding vendors accountable to performance expectations
• Responsible for providing input in the development and management of the team-operating budget.
• Provides support to the District Associate Director in the development of an annual business plan and capital budget based on the institution's capital plan for team buildings.
• Annually reviews FCA reports for team buildings and updates as needed.

Required Qualifications

• BA/BS degree plus at least eight years of experience.

Preferred Qualifications

• Knowledge of preventive maintenance principles and practices; custodial operations; principles and practices used in large scale facilities maintenance and repair operations; automated maintenance planning and scheduling systems.
• Knowledge of large scale building systems including electrical, plumbing, HVAC, building automation systems, fire alarms, machinery and custodial principles and practices. (Prior work as a maintenance mechanic or building operations trade work is a plus).
• Ability to manage through subordinate supervisors; lead and give direction in a unionized setting; communicate effectively within a diverse customer and human resource base; manage conflict; team building.
• Ability to negotiate with customers and internal/external service delivery partners.
• Ability to lead, manage and direct the activities of others toward the accomplishment of goals and objectives.
• Oral and written communication skills, analytical/problem solving and conflict resolution skills.
• Ability to utilize CMMS (currently COMPASS) and other job related software tools and transition to upcoming IWMS (Tririga).
• Ability to apply technology-based tools to collect, interpret and analyze critical management information.
• Knowledge of Microsoft office suite including Word, Excel and PowerPoint.
• Ability to foster a cohesive, collaborative and independent team environment that can make decisions in an effective and efficient manner.
• Excellent problem solving skills and the ability to work toward smart solutions.
• Demonstrated ability to motivate employees and build effective teams.

Physical and Environmental Requirements

70-80% of work is performed in the field including University facilities and construction/remodeling sites. 20-30% of work is performed in a general office setting. This position may be exposed to equipment and machine areas, hot/cold areas, extreme weather conditions, tunnels and confined spaces.

Pay Range: $105,000 - $125,000 per year; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include the following required application materials:

• Resume
• Cover letter

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.