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Communication and Outreach Specialist

North Carolina State University
$ 35,880 - $ 96,560
life insurance, flexible benefit account, paid time off
United States, North Carolina, Raleigh
Jul 29, 2026
Job Posting Information








Posting Number PG195144SP
Internal Recruitment Yes
Working Title Communication and Outreach Specialist
Anticipated Hiring Range $58,600 to $60,300
Work Schedule 40 hours per week, 8:00 am - 5:00 pm; work hours may vary based on business needs; work schedule may include some nights and weekends. May be required to work some overtime.
Job Location Raleigh, NC
Department Campus Enterprises
About the Department
Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

The Campus Enterprises Marketing and Communications office executes strategic and creative development of marketing communications that support the division and its departments with integrated communication solutions that include creating and consulting on digital communications; social media strategy; writing and editing; outreach and promotion; marketing strategy; situational communication; design; video; and photography.
The Marketing and Communications office also enforces the university brand and style guidelines and supports University Communications and Marketing and other campus marketing teams on various university-wide initiatives.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:


  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year

  • Tuition and Academic Assistance

  • And so much more!




Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Help shape the voice of NC State Dining and tell the story behind one of the university's most visible student services. As the Communications and Outreach Specialist, you will lead strategic communications that connect students, faculty, staff, and campus visitors with the people, programs, and values that define NC State Dining. Through compelling storytelling and thoughtful outreach, you will help elevate the department's commitment to nutrition, sustainability, and the overall student experience.
Key Responsibilities

Strategic Communications & Brand Storytelling


  • Lead the department's editorial voice by developing and executing integrated marketing and communications initiatives across digital and print platforms.
  • Create engaging content-including news releases, newsletters, presentations, social media, and other communications-that aligns with departmental priorities, brand standards, and AP Style.



Media Relations & Outreach


  • Serve as the primary communications resource for media relations, helping communicate the department's mission, programs, and initiatives to internal and external audiences.
  • Develop and maintain communication plans and content calendars to ensure timely, consistent messaging across multiple channels.


Audience Engagement & Collaboration


  • Leverage student insights to inform communication strategies and create meaningful engagement with the campus community.
  • Collaborate with Dining leadership and campus partners to develop communications that promote NC State Dining's values, nutrition initiatives, sustainability efforts, and services.


If you are a creative communicator who enjoys telling meaningful stories, building relationships, and developing communications that engage varied audiences, we encourage you to apply. If you thrive in a collaborative environment, enjoy managing multiple projects, and are passionate about creating content that makes an impact, we'd love to have you join the NC State Dining team.

This position is open for current NC State Employees only, permanent or temporary.
Other Responsibilities

  • Model the Division's mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization and understand how employees' work activities, teamwork and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures and regulations, as well as the Division standard operating practices and protocols.
  • Perform other duties as assigned to ensure the Division of Campus Enterprises business needs are met.
  • Position may need to travel to NC State Dining units using an NC State vehicle.

Qualifications




Minimum Experience/Education

Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Preferred Qualifications


  • Marketing Experience: Professional-level experience in planning and/or executing marketing and communication initiatives across multiple channels, including digital and print.

  • Communication Skills: Communicate effectively, both in writing and verbally, with ability to vary writing style to communicate with a range of target audiences. Knowledge of AP Style and Brand guidelines. Demonstrated experience creating a variety of content, including news releases, white papers, presentations, social media, newsletters and more, according to a content calendar/schedule.

  • Technical Proficiency: Google Suite products, including Docs, Sheets, Slides, Forms, etc. Experience working in a project management system and an email marketing system. Basic knowledge of the WordPress platform.

  • Work Environment: Establish and maintain effective working relationships with employees at all levels throughout the institution. Self-starter who is comfortable working independently and in a team environment. Ability to follow through on tasks with minimal supervision.
    Demonstrated commitment and leadership ability.

Required License or Certification

  • A valid North Carolina driver's license or the ability to obtain one within 60 days of start date.


Valid NC Driver's License required Yes
Commercial Driver's License Required? No
Recruitment Dates and Special Instructions




Job Open Date 07/29/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 08/04/2026
Notice to Applicants
Please make sure that the work history listed on your application is identical to the work history listed on your resume.
Special Instructions
Along with your completed application, please include a resume, cover letter, and contact information for at least three professional references.

This position is open for current NC State Employees only, permanent or temporary.
Position Details












Position Number 00101724
Position Type SHRA
Position Classification Band Title Public Communication Specialist
Position Classification Band Level Journey
Position Classification Salary Range $ 35,880 - $ 96,560
Salary Grade Equivalency NC13
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 470101 - Campus Enterprises
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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