Deposit Operations Representative
 Langley Federal Credit Union | |
 | |
 May 01, 2026 | |
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Description
Essential Functions, Duties, and Responsibilities: Completes necessary functions of the Deposit Operations area of the Operations department. *
Maintain IRA portfolios by processing monthly, quarterly, and annual Required Minimum Distributions, notifying members when they are required to start RMDs, and completing tax form corrections to be sent to the Internal Revenue Service
.
*
Responsible for account estate settlement issues including but not limited to deceased accounts, trust accounts, maintenance, and disbursements of accounts upon death of account holder.
*
Acts
as a liaison between the credit union and the surviving family members until the
deceased account
has been completely settled.
*
Perform
s
loan insurance claim processing
and posting of insurance payments
.
*
Offers ideas and suggestions to expedite processes and provide positive impact changes company wide.
*
Review and process service cases pertaining to member requests
.
*
Apply and communicate knowledge of regulatory requirements, practices, and changes to legislation
.
*
Fosters teamwork by professionally interacting with peers, supervisors, vendors, and Langley employees
.
*
Provides internal and external members impeccable service by phone, Customer Relationship Management cases, Online Banking messaging, and email
.
*
Participates in continued education in accordance with
applicable federal, state, and industry laws, regulations, and guidelines
. Qualifications: *
Two
year
s
of experience
with a financial institution
required
. Competencies: *
Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
*
Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
*
Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
*
Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
*
Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level for this position is typically moderate. This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. | |