BMC Remedy Application Developer Principal

BMC Remedy Architect Principal

LOCATION:Hanscom AFB, Bedford, MA

Salary Range:$160-170,000 USD

JOB STATUS: Full-time

CLEARANCE:Secret

CERTIFICATION: n/a

TRAVEL: Limited, as needed

The BMC Remedy Architect Principalposition is located at Hanscom AFB, MA and focuses on providing acquisition program management support for Cyberspace Security and Control System (CSCS) programs.

REQUIRED QUALIFICATIONS / SKILLS

• 10 years of BMC AR and ITSM Certifications Required
• BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher
• BMC Remedy IT Service Management 7.x: Advanced Solutions for Asset Management and Discovery or higher

RESPONSIBILITIES

• Integrate BMC products to each other and third-party applications. Primary technical resource for integration points into all EITSM environments, i.e., Active Directory, AF Directory Services
• Troubleshooting architecture BMC technical issues pertaining to F5, Unix, Windows, Solaris.
• Works with foundation data for proper implementation ensuring system architecture remain viable
• Able to articulate in detail the BMC system configurations to support the ETISM Program Requirements
• Work with cross-organizational engineers from various teams that report to and receive direction from other customers of the EITSM system. This interaction ranges from a peer to peer review and from an overall code review on their requirements.
• Understand the business of IT operations, Business Service Management and foundational level of ITIL. Apply these skills and knowledge to improve the operational effectiveness of efficiency of the IT environment.
• Defines, writes, and delivers specifications, user guides, and architecture and methodology as appropriate to meet project deadlines.
• Programs, tests, documents, and implements systems and/or software prior to release
• Able to research routine to moderately complex work and customer problems, issues, and circumstances and provides recommendations, alternatives, and risk assessments
• Have knowledge of AF RMF and be able to provide artifacts, system remediation to support AF Authority to Operate
• Articulate Best business practices and streamline system application and architecture as EITSM migrates to new version