Senior Scrum Master

Position Summary

We are seeking a skilled and passionate Senior Scrum Master to support the development teams in applying agile practices effectively with a focus on the Scrum framework. Candidates should foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. As a Senior Scrum Master candidates are expected to extend their influence beyond their specific teams and help guide multi-team "pods", bring new perspective and experience to our Agile team and help grow other more junior Scrum Masters through mentoring and guidance.

Position Responsibilities:

Agile Coaching & Facilitation

• Facilitate Scrum events and coach teams to self-organize and continuously improve.
• Design and lead retrospectives tailored to team needs.
• Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses
• Guide teams in applying lean and agile principles to improve delivery.
• Support multiple interdependent teams in effectively working together in concert

Team & Stakeholder Engagement

• Foster collaboration between Scrum Teams and stakeholders.
• Mediate conflicts and support team dynamics to ensure a healthy team environment.
• Support onboarding and agile adoption for new team members and teams.

Process Improvement & Metrics

• Identify and remove impediments to team progress.
• Leverage empirical data to drive continuous improvement.
• Prepare and present sprint reports including velocity, capacity, and predictability metrics.
• Build and maintain workflows and automation to enhance team and department efficiency.

Product & Planning Support

• Collaborate with product teams on backlog management, coaching on prioritization best practices
• Assist in roadmap development and release forecasting using agile metrics.
• Promote best practices in lean, iterative software delivery.
• Develop working knowledge of our products to provide targeted coaching, help bridge gaps between teams working on related features, and help provide knowledge and context to others.

Agile Team Growth

• Share discussion topics and tactics to improve the effectiveness of the overall Agile team.
• Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance.
• Coordinate with other Scrum Masters and Project Managers on larger projects or implementations.

Facilitates Quarterly Planning for team(s)

• Tracks quarterly goals for team(s)

A Successful Contributor has:

• Deep knowledge of multiple agile frameworks and how to apply them effectively.
• Experience in teaching, organizing, and sharing specific educational information on Scrum and agile frameworks.
• Facilitation skills. The ablity to build consensus and alignment, mediate and diffuse conflict, and highlight innovative solutions.
• Understanding of business strategy techniques and their impacts to product delivery (i.e. Lean Startup and Design Thinking).
• Experience implementing Forecasting and Release Planning Practices such as Quarterly planning and road mapping iterative releases using data on velocity, capacity, and predictability.
• Inductive Reasoning abilities and can use a combination of data points to form conclusions and rules in sprint planning.
• Understanding of emergent architecture and how to apply it to iterative development and incremental delivery.
• Understanding of CI/CD techniques and how these can be used effectively to deliver complex software solutions.
• Proficient with building complex automations that can be applied to increase the Scrum Team's efficiency in following the Scrum framework.
• Skilled communicator, with a focus on commitment, courage, focus, openness, and respect.
• Experience and proficiency in guiding teams towards self-organization and accountability.
• Leadership qualities and experience, enabling them to grow individual Scrum Masters and the broader team

Required Qualifications:

• Bachelor's Degree in business, information technology, or 5 years' work experience in related field required.
• 5+ years working in Scrum Master role.
• Certified Scrum Master (CSM) or equivalent certification.