New

Audio Visual Specialist Senior

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Apr 30, 2026
Audio Visual Specialist Senior Job ID: 322497 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $23.60 - $30.68/hourly, DOE Grade 113 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Information Technology Services (ITS) at MCCCD is looking for a professional Audio Visual Specialist Senior to meet the related technology needs of the campus community. Under the direction of the IT Manager, this role is responsible for ensuring the reliability, consistency, and instructional readiness of audio visual (AV) systems that support teaching, learning, and campus events. This will be accomplished by providing senior-level operational leadership and technical support for classroom and event AV systems. The successful candidate will use their leadership abilities and technical expertise to keep AV equipment operational while enhancing services to meet campus needs. If working with modern technologies, assisting in roadmapping the AV ecosystem, and playing a vital role to student success interests you, apply today. Essential Functions 30% - Classroom & Event AV Support (L1 / L2): Provides advanced troubleshooting, repair, and operational support for classroom and event audiovisual systems, including displays, projectors, microphones, speakers, cameras, control systems, and conferencing technologies. Responds rapidly to in-class AV issues to minimize instructional disruption and restore service; supports faculty and staff with the operation and effective use of AV systems, providing clear guidance and instruction as needed. Diagnoses issues related to signal flow, connectivity, control interfaces, and device interoperability, escalating appropriately when issues exceed break-fix scope. 25% - Preventative Maintenance, Standards & Lifecycle Support: Develops and executes preventative maintenance routines for classroom and event AV systems to improve uptime and reduce recurring failures; maintains and enforces AV standards aligned with industry best practices (e.g., AVIXA / CTS), ensuring consistency across instructional spaces. Creates and maintains signal flow diagrams, system documentation, and room profiles to support troubleshooting, training, and vendor coordination; identifies aging, unreliable, or end-of-life AV components and supports lifecycle planning and refresh recommendations. 25% - Vendor & Installation Team Coordination: Coordinates escalated AV issues, repairs, and replacements with internal installation teams and external vendors. Supports acceptance testing and validation of vendor-performed work to ensure compliance with standards, documentation requirements, and operational expectations. Acts as the primary campus liaison for AV service vendors, ensuring clear communication, issue tracking, and resolution follow-through; supports AV-related projects such as classroom or lab refreshes by coordinating schedules, access, and operational readiness (without performing system design or installation). 15% - Documentation, Training & Knowledge Management: Develops and maintains AV documentation, troubleshooting guides, preventative maintenance checklists, and user-facing instructional materials. Trains faculty, staff, and support personnel on proper use of AV systems and common troubleshooting steps; contributes to knowledge base content and service documentation to support consistent support delivery. 5% - Continuous Improvement & Other Duties: Researches and recommends improvements to AV support processes, tooling, and workflows that enhance reliability and service quality; identifies opportunities for standardization, automation, and efficiency within AV support operations Performs related duties as assigned. Minimum Qualifications High School diploma or GED and four years (4) of experience with supporting audio visual and multimedia systems, hardware and software and end-users of audio visual systems. OR An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Experience using AV control systems such as Crestron, Extron, or AMX, including system operation and troubleshooting. Experience developing and adhering to systems maintenance schedule. Experience developing AV documentation, signal flow diagrams, and room standards. Possession of current, related certification such as Certified Technology Specialist (CTS) or CTS-I or manufacturer-specific training. Experience coordinating AV vendors and validating vendor-delivered work. Experience with signal flow, audio/video distribution, and AV-over-IP fundamental. Special Working Conditions This position is a Districtwide resource that will have regional responsibility throughout Mesa, Tempe, Phoenix. Possession of a valid State of Arizona Class D Driver's License may be required for some assignments; must meet minimum standards regarding driving: https://district.maricopa.edu/administrative-regulations/4-auxiliary-services/4-14 This role requires a physical presence on campus. May be required to: Work evenings and weekends. Sit for a prolonged period of time viewing a computer monitor. Lift or carry up to 25lbs. Work outdoors in a variety of temperatures and environmental conditions. Work in an area of light to heavy noise levels. Climb stairs and/or ladders to reach assigned areas along with working at heights May be required to work evenings and weekends. May be required to sit for a prolonged period of time; viewing a computer monitor. ITS does not sponsor individuals for any type of work visas. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Open until filled First Review Monday, April 13, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322497&PostingSeq=1 jeid-95c699e0634f274b9954c67362bed03e