Warehouse Supervisor

The Warehouse Supervisor leads a warehouse team in a variety of complex tasks in accordance with the FDA and other regulatory agencies while following all safety guidelines of PCI. They will be responsible for overseeing and managing all activities related to the storage, handling, and distribution of pharmaceutical products within a warehouse or storage facility. Their primary goal is to ensure that operations run efficiently, accurately, and in compliance with industry regulations and safety standards.

Working as a warehouse supervisor in the pharmaceutical industry requires a strong commitment to safety, quality, and regulatory compliance, given the sensitive nature of pharmaceutical products and their impact on public health.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Ensure the warehouse team have proper prioritization and organization to meet the production schedule demands. Identifying needs to additional shift work and streamlining of tasks to meet the dynamic demands of the business.

• Lead Daily Directional Setting (DDS) meetings to ensure team is organized and prepared for the upcoming days tasks.

• Ensure the required daily, weekly, and monthly tasks are completed on time and to the highest standards.

• Oversee receiving, shipping, storage, inventory, and transfer of high value pharmaceutical products, ensuring all requirements are adhered to for each transaction.

• Investigate discrepancies in real-time, completing the necessary Quality System Events, as required.

• Respond efficiently and accurately to escalations and challenges within the team. Maintaining adherence to cGxP and regulatory requirements.

• Ensure safety of Warehouse area and work practices in accordance with all PCI Health, Safety and Environmental programs.

• Provide leadership, guidance, and direction to staff in alignment with cGMP requirements, department goals and corporate quality standards.

• Guide and train employees to ensure FDA and other regulatory agency requirements have been properly implemented and are continually met.

• Be highly visible, hands-on team builder to motivate, coach, support, inspire and retain highly effective teams while managing for high performance and developing others.

• Partner with Planning/Procurement to ensure effective prioritization and schedule adherence and to meet all required capacity demands.

• Collaborate with the other supervisors and enabling groups to optimize processes.

• Proactively identifies, assesses, and mitigates operational and organizational risks; escalate key risks and issues to management and cross-functional support teams.

• Maintain departmental metrics in alignment with site initiatives. Put in place the necessary protocols to improve metrics that are lagging.

• Collaborate with training to design department training plan and training plan execution. Ensure Training materials are accurate and sufficiently detailed.

• Ensure Timely completion of investigations, deviations and CAPAs. Utilize quality metrics to measure, analyze, and improve team performance. Ensure real time batch review and "Right First Time".

• Ensure Inspection readiness of assigned Warehouse areas. Participates in inspections conducted by external clients and regulators.

• Identifies continuous improvement opportunities to improve processes and practice. Discuss with the team and make the proposed updates to the processes, ensuring adherence to guidelines.

• Ability to drive a box truck on public roadsin accordance withall transportation and safety requirements

• Performs other duties as assigned.

Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions.

• Experience with GMPs, FDA and other regulated agency environments is required.

• Experienced in making real time decisions on safety, process, scheduling and personnel-related issues.

• Ability to prioritize and manage multiple resources in a production environment with flexibility to meet organizational needs.

• Ability to manage and organize large volumes of pharmaceutical inventory efficiently.

• Proven leadership, persuasiveness, initiative, and problem solving skills.

• Attention to detail and accuracy in handling pharmaceutical products, especially considering the critical nature of the industry.

• Ability to identify issues and implement solutions to enhance operational processes and resolve challenges.

• Excellent communication skills to liaise with internal teams, external vendors, and regulatory bodies effectively.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift up to 25 lbs.

• Works closely with Manufacturing, Quality Assurance, and Quality Control staff in performing varied work procedures and activities. Interacts with Operations staff.

• Responsible for leading, motivating and directing activities of staff members.

• Performs staff evaluations and develop the team.

• Must be able to observe and identify potential issues and address satisfactorily

• Travels < 10%

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school Diploma, GED, or equivalent credential required, AS degree or BS degree in Supply Chain, Business Administration Operations Management or related field preferred.

• 5+ years of experience in warehouse operations, logistics, or supply chain management; equivalent combination of education and experience will be considered.

• Experience in an FDA/USDA, GMP environment, is desired

• Ability to coach, train and mentor employees

• Strong written and verbal communication skills

• Ability to read, understand, follow and comply with technical and written documents (SOPs) in English

• Team oriented and highly collaborative

• Self-motivated, proactive in identifying product quality issues or employee performance issues

• Maintains a high level of integrity while balancing all responsibilities

• At ease building rapport with multiple departments to achieve company goals and objectives

• Highly attentive and organized with documentation

• Valid drivers' license

• Previous DOT and IATA training preferred

• ERP software experience is a plus (SAP or JDE preferred)