REVENUE CYCLE SUPERVISOR

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Department:

Work Shift:

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Department Duties

Strong knowledge of healthcare billing, coding, and reimbursement processes.

* Maintains in-depth knowledge of insurance follow up and denials systems, department policies, procedures and workflows.

* Ability to analyze trends, develop and maintain performance goals and regularly provide information to senior management.

* Ability to work in a matrix environment where multiple and competing customer demands are likely.

* Requires exceptional attention to detail and demonstrated ability to prioritize work to ensure accuracy and timely completion.

Department Duties

* Ability to manage multiple initiatives, identify and prioritize issues to meet aggressive deadlines and organizational goals.

* Ability to work collaboratively in a team environment and lead revenue cycle improvement initiatives.

* Ability to work, plan, research and conduct projects with minimal supervision.

* Excellent communication and interpersonal skills to interact effectively with patients, providers, insurance companies, and internal staff.

* Demonstrated ability to coordinate and prioritize multiple demands and projects.

* Ability to work with a diverse patient and staff population.

QUALIFICATIONS

• High School diploma/ GED Required

• 1-3 years Dental Billing Required

• 1-3 years Orthodontics billing Preferred

• EPIC enterprise system preferred

• Knowledge of various types of health insurance and other third-party reimbursement, health care billing practices, automated billing and accounting systems, collection laws and techniques on working with patients' ability to meet payment obligation

• Ability to handle multiple projects, prioritizes, and meets deadlines

• Ability to demonstrate problem solving skills in dealing with insurance and patient estimate issues

• Capable of communicating effectively with patients and the health care team, including the ability to explain billing procedures, insurance benefits to patients and collect payments

• Requires exceptional attention to detail and demonstrated ability to prioritize work to ensure accuracy and timely completion

• Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments

• Maintains in-depth knowledge of insurance follow up and denials systems, department policies, procedures and workflows

• Strong knowledge of Health plan requirements