Sr. Solutions Engineer

About the Team / Role

At WEX, we see the world of corporate payments differently. We are a leading global payments processing provider passionate about providing solutions with exceptional security and controls for any client or partner's transaction management needs. WEX Corporate Payments is a highly innovative and fast-paced division, and this role focuses on delivering commercial payment solutions at immense scale and value.

As a Level 4 Solutions Engineer, you are a tenured payments expert and a recognized thought leader within the organization. You occupy an advanced professional role at the heart of WEX's success, responsible for the most complex, high-stakes business opportunities. You serve as the "Technical Diplomat" bridging the gap between C-suite commercial strategy and deep-tier technical architecture. You are expected to navigate the organization proactively to design tailored, future-proof solutions for our most strategic partners while acting as a force multiplier for the broader Solutions team.

The Solutions Engineer is primarily responsible for:

• Strategic Solution Governance: Defining the overarching strategic, operational, and technical blueprints for strategic opportunities; serving as the primary technical lead and custodian of end-to-end solution design.

• Solution Architecture: Defining and implementing highly scalable solutions that drive significant profitable volume growth while streamlining operations across the entire payment ecosystem.

• Strategic Technical Advisor: Serving as the lead functional and technical expert during sales engagements, providing deep-dive expertise on APIs, SOAP, REST, AWS, and advanced integration protocols.

• Product Ecosystem Influence: Driving the product roadmap from design to GA launch; identifying critical market gaps and influencing go-to-market strategies based on deep competitive analysis of the B2B landscape.

• Revenue & Portfolio Optimization: Supporting vertical leads in analyzing market statistics, competitive landscape and customer requirements to identify portfolio opportunities that aggressively expand market share.

• Cross-Functional Orchestration: Leading high-visibility initiatives across Commercial, Operations, Risk, and Development to execute complex platform migrations and new product rollouts.

• Mentorship & Thought Leadership: Acting as an extension of the Solutions team leadership, making critical decisions in their absence and mentoring Level 1-3 engineers on advanced technical integrations.

Personal Attributes:

• Energized & Driven: This role is at the heart of WEX's success; the candidate needs to be energized, positive, and have a strong drive for success.

• Commercially Minded: A high degree of commercial acumen is essential. Capable of balancing technical complexity with financial viability.

• Results-Driven: Focused on delivering measurable outcomes in line with financial and operational goals. Comfortable owning tasks from inception to completion and managing projects, tasks, and people to achieve outcomes.

• Proactive & Strategic: Anticipates challenges, identifies opportunities, and develops forward-looking solutions. You don't just react to requirements; you define the future state.

• Resilient & Adaptable: Comfortable operating in a fast-changing payments landscape and handling complex and ambiguous situations with a methodical approach.

• Influential Communicator: Capable of engaging and persuading both internal and external partners. An expert at articulating complex strategies to C-suite stakeholders.

• Collaborative: Works effectively across functions, fostering strong partnerships with internal teams and external stakeholders to drive collective success.

Requirements:

• 8+ years of experience in the Commercial Payments (B2B) space, with a proven track record of managing enterprise-level technical sales.

• Subject Matter Expertise: Must have an expert understanding of Physical/Virtual Card, Supplier payment models, and Mobile Payments applications.

• Advanced Technical Foundation: Expert-level knowledge of modern payment connectivity, including API management, real-time Webhook integration, and the orchestration of complex data exchange protocols.

• Financial Technology Specialization: Proven track record of bridging the gap between legacy core banking systems and modern payment rails. Expertise in digitizing complex B2B payment workflows and a deep understanding of the global clearing and settlement infrastructure used by leading Fintechs..

• Consulting Excellence: A strong consulting background is required, with the ability to lead technical discovery sessions for Fortune 500-level prospects.

• Full Lifecycle Mastery: Expert knowledge of the card transaction life cycle, including clearing, settlement, and interchange mechanics.

• Proficiency with personal and project productivity tools, including Google Suite, Salesforce, and modern architectural diagramming tools.