Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights Location: Mountainside, NJ Work Model: Hybrid with Travel (75% travel required) Schedule: Monday-Friday | Five 8am-4:30pm EST Status: Full-Time We are seeking an Area Lead - Health Information Specialist to support Release of Information (ROI) operations across health systems in Mountainside, NJ. This is a hybrid role with significant on-site presence, ideal for a dependable leader who thrives in dynamic environments and is comfortable traveling between facilities. This role provides operational leadership, coverage support, and workflow oversight while serving as a key liaison between client sites, ROI staff, and internal leadership. This is a hybrid role requiring consistent on-site presence, collaboration with client staff, and flexibility to support coverage needs as they arise. What You'll Do The Area Lead plays a key role in supporting daily ROI operations while serving as a leader, mentor, and point of contact for staff and clients. Responsibilities include:
- Provide on-site coverage at assigned facilities as operational needs arise
- Support ROI operations across health systems and associated clinics
- Serve as a point of contact between client stakeholders and internal leadership
- Assist with onboarding, training, mentoring, and workflow support for HIS staff
- Communicate staffing needs, coverage gaps, volume fluctuations, and site challenges proactively
- Support productivity, quality, and service improvement initiatives
- Accurately process medical record and ROI requests while maintaining strict confidentiality
- Manage high-volume inbound and outbound calls from patients, providers, and requestors
- Handle fax, mail, and electronic request workflows, including logging and tracking
- Review, date-stamp, and upload requests into HealthSource
- Monitor fax queues, shared drives, and email inboxes for timely processing
- Create encrypted CDs/DVDs and maintain proper documentation
- Assist walk-in patients by verifying identity and processing disclosures
- Monitor and complete patient transfers throughout the workday
- Ensure full compliance with HIPAA, privacy regulations, and client-specific policies
- Maintain working knowledge of site-specific workflows and systems
- Support continuity of coverage and minimize operational risk
What We're Looking For We're seeking someone who is:
- Interested in leadership and motivated to grow in a lead role
- Professional, dependable, and service-oriented
- Reliable and punctual - attendance is critical
- Comfortable working in a hybrid environment with on-site responsibilities
- A strong communicator with both clients and internal teams
- Organized and able to manage priorities effectively
- Willing to be trained and eager to lead by example
- Experienced in healthcare, HIM, or ROI environments
Training & Onboarding
- Datavant DHISC training
- Hands-on, role-specific training during the first 30 days
Qualifications
- High School Diploma or GED
- Prior healthcare, HIM, medical records, or ROI experience required
- Experience with ROI and EMR systems required
- Lead or supervisory experience preferred
- Ability to travel locally and work on-site regularly
- Proficiency with computers, email, and office equipment
- Ability to maintain strict confidentiality and HIPAA compliance
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$17.19
—
$23.68 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
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