Senior Product Manager - Digital Product - Product Contract Domain

About the Role:

At Northwestern Mutual, we're transforming how product and policy data powers modern digital experiences at the scale and complexity of a Fortune 100 mutual company. As we continue to modernize our technology ecosystem, the Product Contract domain plays a foundational role in how experiences across NM access and update risk product policy data. As a Senior Product Manager supporting the Product Contract domain, you will own and evolve critical digital assets that sit at the core of our enterprise. Your focus will be on delivering highquality, performant APIs that enable consistency, reliability, and speed for teams modernizing advisor, client, and operational experiences across the company. In this role, you will partner closely with engineers, architects, data partners, business analysts and other product managers to deliver capabilities that unlock value across many downstream experiences. You'll collaborate across domains to align with enterprise strategy, establish clear product expectations, and create effective ways of working that help teams move faster together while maintaining the rigor and quality required of systems at the heart of policy administration. A foundation of business and technical fundamentals should be complemented by soft skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, project management and working toward shared goals.

What You'll Do:

• Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization.
• Develop Roadmap: Foster the development, acceptance and communication of roadmap.
• Define and track KPIs for measure of success.
• Gather Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product.
• Define the product: Responsible for multiple low to medium complexity products and product features from start to finish.
• Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain.
• Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
• Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.
• Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI.
• Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.

What You'll Bring to the Role:

• Bachelor's degree.
• 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience.
• Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role.
• Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ.
• Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning.
• Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information.

Skills You Have:

• Adaptive Communication -Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

  Adaptive Communication -Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Attention To Detail -Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

  Attention To Detail -Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Cross Functional Partnering -Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

  Cross Functional Partnering -Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Customer Analysis -Customer Analysis: Analyzes current market data through research. Gathers data from external and internal sources to strategize and develop an initial product design.

  Customer Analysis -Customer Analysis: Analyzes current market data through research. Gathers data from external and internal sources to strategize and develop an initial product design.

• Escalation Tracking -Escalation Tracking: Uses business and technology acumen to effectively manage the escalation path of end-user complaints and issues throughout the organization. Closes communication loop with all interested parties.

  Escalation Tracking -Escalation Tracking: Uses business and technology acumen to effectively manage the escalation path of end-user complaints and issues throughout the organization. Closes communication loop with all interested parties.

• Stakeholder Relationship - Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

  Stakeholder Relationship - Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

• Technical Digital Acumen -Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

  Technical Digital Acumen -Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

• User story -User Story: Translates requirements to technical details to build and validate use cases around a product and communicates them effectively.

  User story -User Story: Translates requirements to technical details to build and validate use cases around a product and communicates them effectively.

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Compensation Range:

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We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Continuous Improvement (NM) - Intermediate, Technical & Digital Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Business Acumen (NM) - Intermediate, User Story (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Escalation Tracking (NM) - Intermediate, Solution Design Oriented Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups