Medical Assistant II - Psychiatry and Behavioral Medicine

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care duties.

• Perform patient rooming and greeting; obtain vital signs, including blood pressure, pulse, weight, and height. Review and update smoking status, allergies, substance use, and medications for provider reconciliation.

• Review and update documentation in Epic using the patient's hospital discharge summary, including medications; ensure the patient reviews the discharge medication list.

• Enter PHQ-9 and GAD assessment data into Epic.

• Administer injections and perform other clinical procedures, ensuring accurate and timely documentation. Prepare and package specimens for laboratory analysis as needed.

• Route laboratory results to providers for review.

• Assist with refill requests for both controlled and non-controlled substances.

• Support completion of medication prior authorizations.

• Maintain and stock the sample closet, including proper management of expired medications and biohazard waste.

• Maintain, stock, and order clinical supplies necessary for patient care.

• Assist with special projects as assigned.

• Support the administration of Spravato (Esketamine) nasal spray and monitor patients accordingly.

• Assist providers with mapping procedures for Transcranial Magnetic Stimulation (TMS) patients.

• Perform additional duties as assigned in accordance with the guidelines of the National Medical Assistant Certification.

• Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.

• Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

• Ability to prioritize work assignments and take direction.

• Excellent oral and written communication skills.

• Computer skills and experience with electronic health records.

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: High School Diploma or equivalent

Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant Program.

Required Certification/Licensure(s): NRCMA (Nationally Registered Certified Medical Assistant) or AAMA (American Association Medical Assistants)

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

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• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options

• 403B Retirement Package

• Competitive Vacation and Paid Holidays offered

• Tuition Reimbursement

• Paid Parental Leave

• Employee & Family Assistance Program (EFAP)

• Pet Insurance

• On campus Fitness Facility, offering onsite classes

• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.