Program Manager - College of Business

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Manages the operations and logistics of the College of Business Chapman Graduate School of Business program. Manages the recruitment, admissions, student and alumni services, and external partnerships. Proposes and administers plans in support of the program's strategic goals and objectives. Collaborates with other programs within the Chapman Graduate School of Business to foster the highest standards of quality, customer service and educational value.

• Manages the delivery of student services, such as, registration, orientation, speaker visits, graduation, and special events.
• Works closely with current students and alumni regarding any issues related to the program. Serves as the first point of contact for all enrolled students of assigned programs.
• Supports recruitment by participating and attending open houses, information sessions and other special events for prospective students. Maintains CRM database of applicants, current students, and alumni. Recruits for the program in collaboration with the college recruiting team. Works closely with the College's Marketing and Communications department on verifying website accuracy. Assists with the development and design of digital and print collaterals.
• Advises Dual Degree students of available course options to complete degree requirements in compliance with partnership agreements.
• Engages in communication with current students and alumni about internships, job opportunities, and surveys to enhance and develop their professional career development paths. Bridges relationship with the Business Career Management office.
• Assists in the scheduling of courses and faculty assignments in consultation with all appropriate parties. Coordinates with faculty on the course preparations such as textbook orders, student materials, and other faculty curriculum needs. Prepares faculty contracts as necessary, in collaboration with the Finance and Administration office.
• Promotes and disseminates program information to prospective and current students through various mediums and advises on student holds or any account issues, including financial aid status.
• Manages the International Study Abroad and Local trips. Works with the Office of Education Abroad (OEA) to process the contract. Collects student documents and applications for OEA and create requisition to ensure payments.
• Collaborates with departmental leadership in identifying and promoting program initiatives and executes strategies to meet admissions goals. Assists with budget planning and maintains fiscal responsibility for all program activities. Reviews accounts payable/receivable transactions, ensuring appropriate allocation of funds across program budget(s).
• Interprets university administrative and fiscal policies and procedures. Provides recommendations on procedures for the unit to improve administrative and fiscal operation for the programs and office site.
• Manages and creates content for the program's social media accounts including but not limited to LinkedIn, Instagram and Facebook.

• Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

• Experience working with PeopleSoft, Canvas, Customer Relationship Management software (CRM) and/or ImageNow applications preferred.

• Administrative

Begin time: 8:30 AM

End time: 5:00 PM

• Criminal Background Check

• Ability to travel locally and nationally.
• Ability to travel internationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Travel to FIU Campus

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

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To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.