Omni La Costa Resort & Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation's best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle.
At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you're passionate about hospitality, Omni La Costa may be your perfect match.
Server
Overview:
The server will wait on tables promptly, courteously and to serve our guests with a genuine care.
Responsibilities:
- * Knowledge of the dining room.
- * Must have full familiarity with menus and beverage offerings.
- * Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- * Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
- * Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- * Record transaction in MICROS system at time of order and adhere to cash handling standards.
- * Check in with guests to ensure satisfaction with each food course and/or beverage.
- * Present accurate check to guest and process payment.
- * Maintain cleanliness of work areas throughout the day.
- * Process station set-up and break-down and complete all other side work duties as assigned.
- * Ensure tables are set up properly, including polishing and cleaning glasses.
- * Service to guests according to Omni Moments of Service Standards.
- * Be pleasant, smile and greet all guests, using surnames when obtained.
- * Clean, clear and reset service areas.
- * Protect the hotel from liability with regard to over serving guests.
- * Perform any other duties as assigned by the restaurant manager.
Qualifications:
- * Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
- * Must have unexpired Food Handlers and TABC - or obtain upon hire.
- * Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
- * Previous cash handling experience preferred.
- * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- * Ability to accurately and efficiently input information into MICROS.
- * Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- * Ability to work cohesively with co-workers both within and outside of your department.
- * Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- * Excellent customer service, service recovery and problem-solving skills.
- * Must be able to work a variety of shifts, including weekends and holidays.
- * Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- * Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
- * Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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