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Receiving Manager

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, California, Anaheim
Apr 09, 2026

About Us

At JW Marriott Anaheim Resort, luxury hospitality meets purpose and possibility. Located steps from Disneyland Resort, the Anaheim Convention Center, and the vibrant Anaheim Garden Walk, our modern, design-forward hotel offers associates the opportunity to create meaningful guest experiences at one of Southern California's premier destinations. With signature dining, a rooftop bar, resort-style amenities, and thoughtfully designed spaces focused on wellness and connection, we pride ourselves on delivering service that is both elevated and genuine. Our resort is conveniently accessible, with multiple public transit options nearby, making commuting easier for team members across Orange County. We also support our associates with free parking and complimentary hot buffet meals during breaks, because we believe taking care of our team is essential to taking great care of our guests.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Receiving Manager oversees all hotel shipping, receiving, and inventory control operations to ensure the timely, accurate, and quality-driven flow of goods throughout the hotel. This role serves as a critical operational partner to hotel departments, ensuring compliance with hotel standards, vendor requirements, and operational efficiencies. The manager leads daily receiving activities, supervises staff, and drives continuous improvement across logistics and inventory processes.

Job Responsibilities:

  • Lead and manage all shipping and receiving operations for the hotel, ensuring accuracy, efficiency and adherence to hotel standards and established procedures.

  • Oversee the receipt, inspection, verification, and documentation of all inbound goods, ensuring proper quantities, quality, and compliance with purchase orders and vendor agreements.

  • Evaluate and monitor product quality and grade upon delivery; proactively resolve discrepancies, damages, or quality issues with vendors and internal stakeholders.

  • Establish and enforce inventory control procedures, including tracking inbound and outbound goods, managing receiving logs, and supporting audits and reporting requirements

  • Supervise, train, and coach shipping and receiving staff (where applicable), setting performance expectations, enforcing safety standards, and encouraging accountability.

  • Maintain accurate records and utilize systems and tools to support inventory management, reporting, and continuous improvement.

  • Perform any other job related duties as assigned.

Qualifications and Skills

  • Minimum of 1 year of progressive experience in receiving or inventory management.

  • Prior leadership or supervisory experience in a hotel environment preferred.

  • Must have knowledge of food, beverage, general and printing products and purchasing procedures.

  • Basic mathematical and computer skills to order items and track deliveries.

  • Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline associates, as necessary.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $80,000.00 - $85,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
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