On-call Office Specialist

The City of Kirkland's Human Resources Department is seeking to hire an On-Call Office Specialist! The On-Call Office Specialist will assist all members of the HR department and employees of the City by delivering high-quality customer and administrative services, while learning about HR operations and processes. If you have interest or experience in confidential administrative work or HR, please review this job posting and apply!

Note: This is an On-Call position that is not eligible for benefits.

Being an on-call employee means that your work schedule is not guaranteed, hours worked could range from 0 - 40 hours a week, depending on office needs. All hours worked are subject to Department of Retirement Services and Affordable Care Act reporting requirements. More information will be shared during the interview, and we encourage questions about the program.

• Assists the public in person and via phone or online inquiry.
• Sorts and distributes incoming and outgoing mail and coordinates deliveries and pickups.
• Arranges and coordinates registration and payment for trainings and conferences for staff, including travel and/or accommodations.
• Assists with training staff on various computer software systems.
• Prepares for and supports meetings for City staff, boards, commissions, and committees by scheduling and confirming attendance; preparing in-person and virtual meeting spaces and materials and setting up refreshments; assembling and distributing packets; attending meetings; and recording and producing accurate minutes.
• Maintains and organizes department supply cabinets and materials for internal and external customers.
• Provides administrative support to staff in creating and updating webpages.
• Assists with data collection, tracking, analysis, and reports. May include inventory, labor hours, equipment usage and materials used.
• Processes and disseminates confidential records and information in compliance with public disclosure laws and Department rules and regulations. May serve as a records management representative for department.
• Proofs, edits and types a variety of documents for the department managers and staff.
• Performs research projects for senior staff members.
• Creates and maintains file systems, ensuring required files, forms, correspondence, and other documents are appropriately filed and available.
• Provides administrative support for various accounts payable and purchasing tasks. Prepares and enters purchase requisitions utilizing City's financial system; assures proper approvals and coding; verifies packing slips with invoices and routes approved invoices to Accounts Payable for payment; maintains files for orders and payments made. Processes purchase orders and invoices, accounts for purchasing credit cards within the department, and is responsible for cash/check handling, customer billing, and refunds.
• Develops office procedures and routines, as necessary.
• Processes employment verification requests and maintains related documentation.
• Assists with maintaining personnel records including logging, scanning, emailing, and filing employee performance evaluations and other confidential documentation.
• Coordinates and schedules employee exit interview and related communications.
• Provides administrative support for recruitment activities including reviewing and referring job applications within the City's applicant tracking system (NeoGov).
• Assists with applicant communications including sending confidential medical information to candidates as directed.
• Posts informational flyers and notices through City Hall and other City facilities as needed.
• Scans and organizes documents for Human Resources staff.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.
• Provides back-up and performs duties in the absence of other administrative staff.
• May participate in support personnel hiring and training.
• Performs other related duties as required to ensure efficient office operations.
• Acts as liaison between the departments to ensure efficient coordination of activities.

• Knowledge of general office administration procedures, concepts, and automation applications.
• Knowledge of basic filing and Recordkeeping practices.
• Knowledge of written business communication/report-writing techniques.
• Knowledge of database management.
• Knowledge of basic mathematical computations.
• Skilled in customer service and public relations in person or on the phone.
• Skilled in problem solving, organization and planning.
• Skilled in attention to detail and accuracy.
• Skilled in using office equipment such as phones, copiers, fax machines and multi-line telephones.
• Working knowledge of computers and related software applications, including word processors, spreadsheets, databases and specialized software and applications (document retention, permit tracking and/or inventory tracking). Examples include but are not limited to: Outlook, Word, Excel, Munis, and Neogov,
• Working knowledge in Sharepoint.
• Skilled in effectively communicating, both orally and in writing.
• Ability to obtain a basic knowledge of Department standards and procedures.
• Ability to work cooperatively and effectively with all levels in the organization, outside consultants/vendors, other agencies and the general public.
• Ability to use independent and discretionary judgment effectively.
• Ability to assess and prioritize multiple priorities.

Minimum Qualifications:

• Education: High school graduate or GED.
• Experience: 2 years of increasingly responsible administrative experience.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Experience related to the department or focus area may be preferred.

• Possess a Washington Notary Public license .

Physical Demands and Working Environment:
Performs work in an office environment. Prolonged periods of sitting and computer keyboard entry is a routine part of this job. Must be able to work at a copier for long periods of time. Must be able to lift up to 35 pounds.

Selection Process
Applicants who are invited to participate in the test and/or interview process will be notified by phone or email. Candidate selected for the role will be required to complete a criminal background check. Job is opened until filled but candidates are encouraged to submit applications ASAP.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. First review of applicants will be 15 days after original posting date.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf at 711.