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Job Summary
The Department Manager is a senior leadership role responsible for overseeing daily operations, financial performance, and strategic execution across an assigned campus or region. This position provides full operational and financial oversight, including profit and loss accountability, staffing strategy, project execution, and client engagement. The role leads multiple Project Managers and Superintendents, ensuring consistency in execution, margin protection, schedule adherence, safety compliance, and quality standards. This is a high-accountability leadership position focused on operational excellence, workforce development, and sustained financial performance across a complex project portfolio. Job Responsibilities
Lead and manage daily operations across multiple projects within the assigned campus or region
Maintain full profit and loss responsibility, including oversight of SG&A for the assigned portfolio
Oversee and mentor Project Managers and Superintendents to ensure performance, accountability, and consistent project execution
Review project financial performance, including forecasting, budgeting, and cost control
Conduct forecasting and client alignment meetings to support resource planning and operational coordination
Develop and manage staffing plans in coordination with recruiting to meet workforce demands
Protect project margins through effective cost control, change order management, and recovery strategies
Identify, escalate, and mitigate schedule, funding, and operational risks
Monitor schedule performance and ensure protection of key project milestones
Build and maintain strong relationships with executive-level client stakeholders
Serve as a primary liaison for client representatives and executive stakeholders
Enforce safety, quality, and performance standards across all projects
Promote organizational culture, leadership development, and accountability across teams
Develop mid-level leaders and support succession planning initiatives
Oversee workload distribution to ensure appropriate staffing and task alignment
Participate in or facilitate bid processes as required
Implement process improvements to enhance operational efficiency and financial performance
Perform additional duties as assigned
Job Requirements
Strong leadership presence with the ability to manage large, multi-project operations
Demonstrated financial acumen, including forecasting, budgeting, and margin management
Advanced critical thinking, risk identification, and problem-solving skills
Strong written and verbal communication skills when working with executive-level stakeholders
Ability to manage multiple projects and competing priorities simultaneously
Proficiency with Microsoft Office Suite, including advanced Excel for forecasting and financial modeling
Experience using scheduling software such as Primavera P6 or equivalent; Microsoft Project preferred
Experience using project management platforms such as Procore, Bluebeam, or similar systems
Knowledge of fiber infrastructure standards and testing methodologies, including OTDR interpretation
Understanding of fiber cleaning techniques; splicing experience preferred
Familiarity with Division 27 or equivalent telecommunications standards preferred
Experience using business intelligence tools such as Power BI is a plus
Ability to travel within the assigned region as required
Reliable and consistent attendance
Ability to meet applicable driving requirements
Education
High school diploma or GED required
Bachelors degree in construction management, engineering, business, or a related field preferred
Work Experience
8-12+ years of leadership experience in construction, data center, or mission-critical environments
Experience overseeing multiple projects simultaneously within a complex project portfolio
Demonstrated financial ownership of a $25M+ annual project portfolio
Experience leading workforce operations of 100-200+ employees
Strong forecasting, client planning, and budgeting experience
Demonstrated success recovering at-risk projects and protecting project margins
Experience developing and mentoring mid-level leaders
Background in hyperscale data centers, ISP or OSP network fiber infrastructure, mission-critical facilities, large industrial or logistics campus construction, colocation data centers, or multi-building campus programs
Experience supporting large-scale enterprise or hyperscale client builds preferred
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
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