Security Officer - Resort Guest Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Resort Guest Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Allied Universal Security Officer at a premier hotel and resort location, you will conduct routine unarmed patrols, stay highly visible, respond to alarms and/or guest concerns, and help identify and report security-related issues. You will deliver a welcoming customer service experience, communicate clearly with staff and visitors, and support a team that is agile, reliable, and innovative, with a caring culture that puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, visitors, and staff by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort location.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting actions taken per site requirements.
• Conduct regular and random unarmed patrols of guest areas, back-of-house areas, parking areas, and the property perimeter to help to deter unauthorized activity and/or policy violations.
• Monitor access points and restricted areas, assist with after-hours checks, and coordinate with site management and/or local responders as needed.
• Complete routine reports such as patrol logs and incident reports, communicate observations to supervisors, and support a positive guest experience through professional presence and assistance.

Minimum Requirements:

• Alarm panel experience is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.