Security Officer - Front Desk Reception

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Reception in Orlando, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a busy location, supporting access control, visitor check-in, badge management, and phone and/or radio communications. You will monitor lobby activity, document security-related incidents, and partner with site teams to help reduce disruptions through professional presence and integrity. Bring strong customer service and teamwork to a role where agility and innovation are valued.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities from the front desk area.
• Greet and screen visitors, issue visitor credentials, assist with sign-in and/or sign-out processes, and help direct guests to the appropriate location or point of contact.
• Monitor and control access at the reception area by verifying identification, following approved entry protocols, and documenting access activity as required by post orders.
• Answer and route telephone calls and/or radio communications, take messages, and provide information consistent with site guidelines while maintaining a professional front desk presence.
• Respond to incidents and critical situations in a calm, problem-solving manner, notify site contacts and/or emergency services when appropriate, and complete required reports and logs.

Minimum Requirements:

• Speak, read, and write fluent Spanish.
• CPR certification is preferred and may be completed post hire.
• A state, county, or city issued security license is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.