Security Officer - Tech Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Reception Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a fast-paced tech, media, and telecom location, you will greet employees and visitors, manage access control and badge activity, and monitor cameras and alarms for security-related concerns. You will be the first point of contact, providing clear communication and customer service while documenting incidents and escalating issues when needed. Join a team that is agile, reliable, innovative, people-first, and guided by integrity.

Position Type: Part Time

Pay Rate: $23.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a tech-focused location.
• Greet and screen visitors, issue temporary badges and/or access credentials per site procedures, and direct guests to the appropriate contacts.
• Monitor lobby activity, CCTV, and/or access control systems, document unusual activity, and promptly report concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation support and coordination with on-site teams and/or local responders as directed.
• Maintain accurate logs and reports, including visitor entries, deliveries, and incident documentation, and communicate status updates to stakeholders as needed.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Customer service experience is preferred.
• CPR certification is preferred.
• A state, county, or city issued security license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802