Security Officer - Hospital Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Hospital Reception Desk in Naperville, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer at a healthcare location, you will be a welcoming first point of contact, helping manage access control, badge verification, and visitor check-in. You will monitor the lobby area, respond to security-related concerns, and communicate clearly with staff, patients, and guests. At Allied Universal, you will bring agility, reliability, and integrity to a caring, people-first culture that delivers through teamwork.

Position Type: Full Time

Pay Rate: $21.80 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff at a healthcare front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at the reception area by greeting and directing visitors, verifying identification and/or appointments, issuing visitor credentials when applicable, and managing sign-in and sign-out logs.
• Monitor cameras, alarms, and other access control systems from the desk, and report unusual activity according to site procedures to help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating communications with site personnel and/or emergency responders as directed.
• Complete required reports and documentation, including incident reports and shift activity logs, and communicate key information during shift transitions.

Minimum Requirements:

• Customer Service Experience - preferred.
• Access Control/Badge Experience - preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.