Security Officer - Class A Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Class A Front Desk in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer in a commercial real estate location, you will be the first point of contact for tenants and visitors, supporting a welcoming lobby experience while handling access control, visitor management, and security-related communication. You will monitor activity, respond to requests, and document incidents with professionalism. At Allied Universal, you will bring our agile, reliable, and innovative approach to a caring, people-first culture, delivering through teamwork and acting with integrity.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, employees, contractors, and visitors at the front desk by following Allied Universal post orders, site-specific policies, and security-related procedures.
• Control access to the property by verifying identification, issuing visitor passes, managing keys and/or access credentials, and directing guests to appropriate locations.
• Monitor building systems such as lobby cameras, alarms, and visitor management tools, and report unusual activity and/or maintenance concerns per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and/or emergency services when required.
• Complete shift logs and required documentation, communicate handoff information to oncoming personnel, and assist with administrative tasks such as tenant requests and delivery coordination.

Minimum Requirements:

• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Access Control/Badge Experience is preferred.
• Alarm Panel Experience is preferred.
• Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.