Director of Product Management, Salesforce Flow

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Flow team at Salesforce builds and delivers business process automation and management to the Salesforce platform. We are looking for a Product Manager who wants to lead the charge in delivering enterprise-grade capabilities that make Flow more robust, testable, scalable, and deeply integrated with Salesforce's broader ecosystem - including Agentforce and Data 360.

Key Responsibilities

• Build and maintain roadmaps for one or more products and work with other Product Managers to deliver a unified vision. Define and analyze metrics that inform the success of your products.

• Define product requirements at a detailed level that demonstrates mastery of your domain. Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction.

• Inspire and collaborate with teams of architects, engineers, and documentation writers to implement features. Facilitate communication throughout the development process between a variety of internal teams as well as customer-facing teams.

• Act as a trusted advisor during customer interactions, events, and through social media.

Qualifications

• 5+ years of experience product managing or developing technology products.

• Strong technical aptitude. You must be able to hold your own in debates with technical architects, engineers, and designers.

• A passion for applying technology to implement practical and elegant solutions to complex business processes.

• Demonstrated ability to write clear and concise product requirements documents that show your ability to create clarity in complex and ambiguous situations.

• Strong communication and presentation skills.

Preferred Skills

• Experience with software development tools

• Experience with automated testing, continuous integration and continuous delivery (CI/CD)

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.