Administrative Manager

Under the direction of the ObGyn Chief Administrative Officer and the ObGyn Division Director, the ASOG Operations Manager is responsible for overseeing the Division of Academic Specialists in ObGyn clinics which supports the practices of 27 faculty members, 14 APPs and 16 Certified Nurse Midwives. The ASOG Operations Manager is responsible for leading the division in coordination with the Division Director, monitoring and maintaining operational processes and fostering the delivery of superior customer service. The successful applicant will be responsible for standardizing clinical care across the various clinic locations, coordinating clinical care and patient education with the division's nurse council, collating and reporting monthly benchmarking metrics. The successful applicant is held accountable for meeting local and organizational goals that strive for optimal work processes and the highest quality of patient care. The ASOG Operations Manager collaborates with physicians on issues related to the management of patient care and interacts with clinic managers regularly to promote consistency, high quality and effective care.

The successful applicant will possess the following attributes:

• Ability to facilitate meetings, negotiate with and influence others.

• Ability to present oneself and one's ideas with clarity, confidence, and poise.

• Proven critical thinking and problem-solving ability.

• Ability to establish trust and credibility at all levels of the organization.

• Ability to prioritize tasks and manage time effectively.

Professionalism Considerations:

• Approach others in a tactful manner.

• Treat others with respect and consideration regardless of their status or position.

• Accept responsibility for one's own actions.

• Exhibit sound and accurate judgment.

• Include appropriate people in decision-making.

• Use system-thinking concepts. Customer/patient focused perspective.

• Maintain a customer and patient focused perspective.

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement

• Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors

• May assist in the development and monitoring of the unit or program budget and approve unit expenditures

• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies

• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications

School of Medicine and Public Health, Department of Obstetrics and Gynecology.

Since we began our academic mission of training ob-gyn physicians in 1929, the University of Wisconsin School of Medicine and Public Health Department of Obstetrics and Gynecology has set the standard for reproductive health education, research, clinical care, and advocacy. Today, we continue that legacy of excellence as a department of physicians, advanced practice providers, researchers, trainees, and staff who are all unified in leading reproductive health forward. As leaders, our vision is of a department propelled by a shared commitment to improving reproductive health across each of our mission areas. We recognize that connection and collaboration between disciplines is crucial and that success in any one mission area contributes to success in the others.

The starting salary for the position is $75,000; but is negotiable based on experience and qualifications

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH Academic Staff Benefits Flyer

• Minimum of two (2) years Health Care Operations supervisory experience required.

• Knowledge of healthcare operational practices and techniques.

• Experience in process and quality improvement.

• Three (3) or more years of Health Care Operations supervisory experience preferred.

• Previous management experience in the past 10 years is strongly preferred.

• Required: Bachelor's degree in Business Administration, Healthcare Administration, or related field.

• Preferred: Master's degree in Business Administration, Healthcare Administration, or related field.

To apply for this position, please click on the "I am a current employee" button or "I am not a current employee" button under Apply Now. You will be prompted to upload the following documents.

• Cover Letter

• Resume

Please note, there is only one attachment field. You must upload all your documents in the attachment field. Applicants are to submit a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process. We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.

University sponsorship is not available for this position, including transfers of sponsorship and TN visas.The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment

Alex Scaffidi, aascaffidi@wisc.edu 608.262.7480

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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