Administrative Assistant, Specialist

Your Role

The Administrative Assistant, Specialist will provide comprehensive administrative and operational support to the Senior Director of Clinical Quality, as well as both the Medicare Quality team and the Clinical Quality Analytics team. This department leads critical work including Medicare Stars strategy, HEDIS performance, member experience improvement (CAHPS), quality equity initiatives, regulatory readiness, and advanced quality analytics. This role will support both teams operationally and ensure coordination across their parallel workstreams. Additionally, this position will work within administrative operations within a team of administrative professionals. It requires close collaboration with key organizational leaders, cross-functional partners, and external stakeholders who support Medicare Quality and analytics work.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a high school diploma or GED.
• Requires at least 7 years of prior relevant administrative experience.
• Strong operational knowledge of Microsoft management tools including Word, Excel, PowerPoint, Teams, and Outlook.
• Strong organizational skills and excellent time management while supporting multiple leaders and teams.
• Proven "team player" with demonstrated excellence working with internal and external partners and possessing strong communication skills.
• Preferred but not required: experience supporting analytics teams, healthcare quality, Medicare programs, or regulatory environments.