New 
Senior Resource Specialist
 Massachusetts General Hospital | |
 United States, Massachusetts, Boston | |
| 15 Parkman Street (Show on map) | |
 Jan 28, 2026 | |
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Summary:
The role collaborates to enhance the delivery of patient care services along the continuum of care. The resource specialist II meets patient's needs efficiently and expeditiously by continuously improving the patient's experience, helping to ensure the institutional standards of high quality patient care; reducing cost and ensuring reimbursement. Does this position require Patient Care? Yes Essential Functions: - Research resources and programs available for patients and their caregivers. - Coordinate legal, financial and insurance resources. - Following referral from the Clinical Social Worker, works directly with families to complete applications for assistance and provides guidance to families about the community programs that require them to apply directly. - Manages all transportation and parking issues for families to mitigate any barriers to accessing care for their child. - Manages requests for documentation to ensure no interruption in a family's utilities. - Participates in daily huddle, weekly Pediatric Hematology-Oncology staff meetings, monthly Psychosocial Care meetings within the practice and monthly Social Work staff meetings. - Bilingual Spanish preferred but not required. - Provide health education material, including hard and electronic storage system that is easily accessible for program staff. - Assist Care Manager and Social Worker with follow up patient support calls. Education: Physical Requirements
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |