Senior Business Analyst

Job Title: Senior Business Analyst

Division: Beazley Shared Services - IT

Reports To: As per Beazley's organizational chart

Key Relationships: Delivery Team Members, Scrum Master, Product Manager, Product Owner

Job Summary:

As a Senior Business Analyst at Beazley your core purpose is to build a strong understanding of end to end user journeys and processes to be able to accurately and efficiently elicit, challenge, and document requirements, processes and scope. You are a key member of the Product Delivery Team, focusing on "building the thing right" whilst ensuring a happy tension between within the team; balancing the trade-off between value, technical debt and building scalable solutions, essentially keeping an eye on "building the right thing".

Key Responsibilities:

• Gain an in-depth understanding of the Beazley business and technology landscape.
• Elicit, understand, challenge and translate the business value into requirements, creating appropriate user stories of the right quality at the right time.
• Analyse, document and challenge end to end business processes and customer journeys.
• Suggest process improvement opportunities and solution designs, including associated costs, risks and benefits.
• Ensure traceability of requirements and user stories throughout the entire product lifecycle.
• Ensure alignment between requirements, user stories and test output, including managing User Acceptance Testing.
• As a member of the product team, be the link between the internal stakeholder, technical teams and any third-party regarding people, process and technology throughout the product lifecycle, ensuring ownership of the shared outcome you are centred around.
• Work closely with the Product Manager to ensure that any user story is detailed, thorough and ready for development, owning the story from conception to final delivery of value.
• Aid stakeholders in understanding trade-offs and achieving consensus.
• Ensure solution designs align with Enterprise Architecture principles as well as any design principles and strategy decisions made within your product team or the platform, ensuring guidance is sought if necessary.
• Proactively monitor and communicate industry, functional, and technology trends to stakeholders as well a coach them as to how best harness these to drive business value.
• Ensure that all relevant staff receive clear and frequent updates regarding business analytical tasks and progress as necessary.
• Adopt a data driven approach in all activities, not only when giving an opinion or arguing a point but being a guardian for how data flows through the organisation and how it must be respected as a key performance driver.
• Build a relationship with your Product Owner, understand their business and challenges.
• Understand who your customer is and how the product impacts them in order to ensure you are driving the right outcome.

Product Delivery Responsibilities

• Lead contact working directly with all key stakeholders involved in a product launch to fully utilize our technical platform and ensure optimal processes across all areas of the business. Possess an in-depth knowledge of our products, platforms, business processes and distribution methods.
• Employ a number of techniques when eliciting requirements from business representatives including interviewing and facilitating workshops.
• Cross-organization collaboration to define and document comprehensive business and system requirements
• Partner with Configuration and Quality Teams to define acceptance criteria and develop design of systems and processes as appropriate across the business.
• Understand and promote innovative process design in addition to agreeing requirements. Identify key gaps in our current capabilities and develop proactive strategies to solve them
• Partner with UCO Trainer to document and deliver training to the organization
• Work within a variety of project and solution design frameworks as required at Beazley.
• Assess and mitigate risks and issues.
• Project management responsibilities as required

Personal Specification:

Education and Qualifications

• Bachelor degree and/or equivalent experience

Knowledge and Experience

• Translating business requirements to technical specifications
• Data flow & contract analysis and definition
• Effective user story writing/management
• Skilled in the analysis and documentation of complex business processes.
• Working in an Agile environment
• Working with teams located across multiple time zones
• Experience with multiple methods for the elicitation, validation, and documentation of requirements for complex Information Systems
• Exposure to a wide range of complex Information Systems across a global enterprise.
• Experience working with global product teams, software providers, and outsourcers.
• End to end experience of the product lifecycle over numerous medium and large-scale projects.
• Broad understanding of product delivery practices and management methodologies
• Able to communicate complex ideas, issues, and designs to varied audiences

Essential Criteria

• Bachelor degree and/or equivalent experience
• Proven experience with multiple methods for the elicitation, validation and documentation of requirements for complex Information Systems
• Proven end to end experience with the product lifecycle over numerous medium and large-scaled projects

Competencies & Capabilities

• At Beazley IT we focus on our "Future Selves". These competencies & capabilities include:
  • Business Acumen
  • Adaptable yet Challenging
  • Stakeholder Partnership
  • Collaborative
  • Engineering Mind-set
  • Data Driven

Other key competencies and capabilities include:

• Clear & concise communication
• Results orientated
• Problem solving
• Advocate for change
• Ability to think creatively
• Works well in a team to achieve common goals
• Strong analytical and quantitative skills
• Ability to work at a fast pace and work on multiple tasks at once

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $100,000-110,00 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.