Contract Administration Manager

As Government Contract Administration Manager, you will oversee the administration and management of government contracts and lead the contract administration team within the Traffic Solutions business. You will have a strong understanding of government contracting regulations, supply chain processes, and cross-functional coordination in order to drive operational excellence and support business growth. You will be based in the Traffic Solutions office in Greensboro, NC and reports to the Global Supply Chain Director.

Key Responsibilities

• Develop operational plans and budgets, lead key personnel activities (hiring, training, performance management), and ensure balanced workload and regional coverage.
• Manage government contracts from bid to award through closeout-ensuring regulatory compliance, maintaining all contract documentation, and developing SOPs while training and guiding internal teams on bidding and contract administration.
• Partner with Government Sales and internal teams on strategic bids and contract updates while representing commercial and government contract interests both internally and externally.
• Ensure timely, accurate CRM updates and track KPIs such as data accuracy and workload analysis.
• Lead problemsolving initiatives to streamline processes and enhance customer experience by identifying efficiency and compliance improvements, addressing customer issues, and supporting special projects as needed.
• Should possess:
  • Customer-focused contract management expertise, combining deep knowledge of government contracting regulations with strong communication and negotiation skills for effective internal and external engagement.
  • Leadership and analytical problemsolving capabilities, including mentoring teams, identifying process inefficiencies, and implementing practical, datadriven improvements.
  • Technical and continuousimprovement proficiency, leveraging ERP/CRM systems, intermediate Excel/PowerPoint skills, and Leaninformed methodologies to enhance operational efficiency

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field is strongly preferred
• 8+ years experience with minimum 5 years in government contracts (Federal, State, or local) having prior operations or supervisory experience
• Familiarity with continuous improvement methodologies (Lean, Six Sigma) preferred
• Strong leadership, communication, and negotiation skills
• Intermediate proficiency in MS Excel and PowerPoint
• Familiarity with ERP (Oracle/SAP), and CRM (Salesforce/Dynamics) systems a plus.
• Professional certifications (e.g., NCMA CPCM or CFCM) preferred

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