Associate Technology Infrastructure Engineer

We are seeking a proactive and detail-oriented Associate Technology Infrastructure Engineer to support daily Infrastructure Operations. This role involves maintaining core systems, resolving infrastructure alerts, and assisting with both on-premises and cloud-based technologies. The successful candidate will serve as a liaison between the Infrastructure and Support/Desktop teams, escalating issues as needed. This is a regular, benefits eligible, full time, salaried position, eligible for remote, hybrid, or in-office work within the U.S.

Application deadline: We are accepting applications throughout 1/30/26.

• Support Windows Server environments: Active Directory, Group Policy Objects (GPOs), NTFS permissions, user/group management, and disk maintenance.
• Manage VMware virtual infrastructure: provision, modify, and troubleshoot virtual machines.
• Monitor and schedule backups using Veeam; ensure backup integrity and availability.
• Monitor and manage storage systems, particularly HPE Nimble.
• Conduct regular infrastructure health checks and performance monitoring.
• Set up, configure, and troubleshoot printers, including Vasion print management systems.
• Perform basic network troubleshooting for laptops, printers, DTENs, VPNs, and wireless connectivity.
• Support key applications such as Vision, ArcGIS Pro, and Microsoft Exchange.
• Perform patch management across servers and Azure virtual desktops to ensure security and compliance.
• Troubleshoot and support HP and Dell hardware.
• Respond to and resolve infrastructure alerts from LogicMonitor.
• Assist with Azure infrastructure tasks, particularly Azure Virtual Desktop (AVD) and GIS AVD support.
• Coordinate with the Support/Desktop team to ensure efficient resolution of escalated issues.
• Create, update, and maintain accurate infrastructure documentation, procedures, and knowledge base articles.

Formal Education & Certification

• Bachelor's degree or equivalent work experience
• Ability to provide Tier 2-3 Support
• Must understand Azure systems design, management, and administration
• Experience with Microsoft on-premise tools (AD, GPO, SCCM) and cloud tools (Entra, Intune)
• Experience with automation such as Powershell and/or Python

• Experience in cloud technology
• A minimum of 2 years of relevant experience, 3+ years preferred
• Technical knowledge of current network hardware, protocols, and standards
• Background working with Windows Server and Azure

• Experience working both independently and in a team-oriented, collaborative environment is essential.
• Easily adaptable to rapidly shifting priorities based on business requirements.
• Strong written and oral communication skills including the ability to document all work and explain complex infrastructure concepts to non-technical colleagues and stakeholders.
• Strong interpersonal skills.
• Must be able to learn, understand, and apply new technologies.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Customer service skills an asset.

• Must be willing and able to travel to SWCA offices and manage some off-hours changes/ implementations or on-call hours as needed. Up to 30% travel may be required for equipment and datacenter maintenance, lifecycle management/upgrades, and moves/adds/changes.
• Ability to sit for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Occasional inspection of cables in floors and ceilings.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack.

SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks amongEngineering News-Record'sTop 200 Environmental Firms.

If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at accommodations@swca.com or call 1-480-581-5378. We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response.

SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency.

An employee in this corporate based position can expect a pay rate of $70,761/year - $92,102/year. Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law. Regular-status employees are also eligible for performance bonuses. Candidates are also encouraged to consider SWCA's Total Rewards package, which includes a competitive benefits package (https://www.swca.com/careers/benefits-wellness/), forward-thinking workplace flexibility, outstanding corporate culture, award-winning career development, and more.

EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success

SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.