Remote New

Assistant Director, Strategic Solutions

Symetra
paid holidays, sick time, 401(k)
United States
Jan 28, 2026
Symetra has an exciting new opportunity to join us as anAssistant Director, Strategic Solutions! About the role As anAssistant Director,Strategic Solutions, you'll lead a technical team supporting enterprise strategic solutions platforms. You'll oversee the design, configuration, and delivery of business capabilities, including data integration, reporting, and analytics across SaaS solutions. You'll manage the full systems lifecycle-from planning and implementation through production support-while ensuring solutions align with business objectives and enhance advisor and employee experience. What you will do Lead and manage technical teams to analyze complex business needs, define requirements, and deliver scalable, maintainable technical solutions that meet customer and business expectations. Oversee application development and release execution, including setting standards, prioritizing workloads, reviewing designs and deliverables, managing timelines, and ensuring system performance and production readiness. Provide leadership across cross-functional initiatives, mentoring team members, monitoring progress, and driving accountability for results while continuously improving processes and outcomes. Partner with business stakeholders and distribution partners to communicate priorities, manage expectations, influence technology direction, and align solutions with enterprise strategy and the technology roadmap. Manage vendor relationships, including selection, contract oversight, service-level reviews, issue escalation, and invoice tracking, while representing IT in customer and partner engagements. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst "If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work."- Cris H., VP Internal Sales What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $117,000 - $195,100 plus eligibility for the company annual bonus program. Who You Are: High School Diploma is required, plus a Bachelor's degree or equivalent experience in a related field 9-12 years of industry experience or familiarity with industry standards, key partners, and core platforms; able to align solutions to both business needs and industry expectations. A growth-minded leader who is excited about developing teams, driving transformation, and bringing fresh ideas to improve and accelerate how work gets done while implementing improvements in AI, QA, and process or test automation. Technically fluent and bilingual in business and technology, and able to translate complex concepts across audiences. Experienced with scaled agile delivery practices and knowledgeable in SQL and Python, with the ability to guide technical conversations and decision-making. A highly adaptable communicator who can engage effectively with senior customers, partners, and stakeholders. A persuasive, collaborative, and decisive leader who navigates sensitive partner relationships, and drives alignment across teams. Some minimal annual travel required (for people manager roles only) Travel: Required Training & Professional Development All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. Reasonable Accommodations Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodation is needed for travel, Symetra's HR department will work to provide appropriate solutions in alignment with individual needs and company policies. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit https://symetra.eightfold.ai/careers/ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BW1 #REMOTE