Business Change Lead (PMO)

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary
You will be Responsible to insure robust consistent processes are followed for the successful delivery of projects into the Zebulon day to day operations. Deliver clear scope with the necessary project controls in place for governance, prioritization, resource management, risk management and finance to provide a smooth transition from project to fully supported customer hand-over. The role will encompass business, technical and operational business change activities.

Provide project management via leadership of multiple cross functional teams in order to deliver:

• Transfer or launch new products and new markets

• Site Business Change projects, including introducing new or revised business systems or processes

• Infrastructure, capital, and new Technology projects to meet the site strategic requirements

• Lead site impact assessments for new products and business changes

Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Consult with, advise and provide regular communications to project sponsors to clearly define business drivers, objectives, success criteria and progress for projects.

• Plan and manage all aspects of the project delivery process from scope definition, justification and planning to completion / closeout. Ensure robust pro-active risk management processes are in-use within the project scope. Responsible for assuring an outcome which meets all of the defined project objectives including safety, quality, cost, timelines and business benefit.

• Design the project organization structure, define team member roles and assign individual work responsibilities. Lead, manage and supervise the project team.

• Provide clear direction for project team's objectives supporting team member's development and providing feedback to the team member and their respective manager

• Identify, contractually engage and performance manage vendors to support the project delivery.

• Ensure comprehensive integrated forward-looking project planning processes are used that balance resources, schedule and impact on existing operations. Use data to proactively highlight risk and opportunities and build contingency plans as necessary.

• Plan and ensure delivery of clearly defined project education and training programs / turn-over packages to the business customers, as well as ensure proper support models are in place.

• Interface and build robust partnerships with key site functions including Production, Technical, Planning, Engineering and Quality to ensure customer requirements are met. Interface and partner with the GSK community of Shared Services, Centers of Excellence and other sites to contribute, share and leverage best practice project management as appropriate.

• Utilize the GSK production system standards to ensure project performance management systems are embedded and in-use (both Lead and Lag) and to drive towards Zero Accidents, Zero Defects and Zero Waste. Actively track project metrics and problem solve issues.

• Promote the following behaviors: 1. A can-do attitude 2. Leading improvement activities and initiating ideas 3. Encourage others to put forward new ideas 4. Coaching and involving team members to understand the need for improvement and encouraging contribution of ideas 5. Breadth/Scope of Accountability 6. Provide details of any scope data relevant to the role e.g. the net sales that the role supports / generates or budget responsibility.

Why You?

Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor's degree in business, project management, organizational development or related field.

• 7+ years' experience with leadership skills managing cross functional complex projects within a regulated industry.

• Experience with and knowledge of cGMP's and FDA requirements

• Experience and knowledge of program and system life cycles

• Business and Technical expertise in a regulated industry program delivery

• Operational Excellence/GPS experience

Preferred Qualification
If you have the following characteristics, it would be a plus:

• The ability to plan effectively in order to deliver sustainable business change programs.

• Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers.

• Ability to work well under pressure with tight timelines.

• Excellent consultative, listening, communications and analytical skills.

• Must be flexible, adaptable and a strong team player.

• Negotiation and conflict resolutions skills and ability to motivate highly skilled and trained individuals.

• High energy level, pro-active self-starter.

• Excellent written and oral communication skills

• Professional Project Management certification preferred.

• Black Belt of Green Belt desirable.

• Broad Knowledge and experience to understand the links and identification / management of Risks between the Business, Technical, Operational and Support aspects of project delivery

About the Zebulon Site

GSK's Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America. The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount, Wilson, and Wake Forest.

Key differentiators about GSK and Zebulon:

• Our commitment to inclusion is seen as a critical advantage of ours

• Our focus on cultivating a positive work environment that cares for our employees

• Demonstrated opportunities for continued career growth driven by individual ambition

• Leaders that care about their teams and growth of both individuals and the company

• A priority focus on Safety and Quality

• Clean and GMP compliant work environment

• Onsite cafeteria

• Onsite gym

• Temperature-controlled climate

• Licensed, onsite Health & Wellness clinic

Work arrangement
This role is hybrid. You will work on-site at our US locations as required and have flexibility to work remotely part of the week. Occasional travel between sites may be required.

How to apply
If you are ready to grow your career and make a meaningful impact, we encourage you to apply. Tell us how your experience aligns with the role and what contribution you will bring. We welcome people from all backgrounds and support inclusion across our teams. We look forward to hearing from you.

#LI-GSK

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call.

Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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