Case Manager (Utilization Management)

Cypress Creek Hospital is a free-standing 128-bed, acute care psychiatric hospital located in north Houston, TX, and minutes south of The Woodlands. Cypress Creek Hospital features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Cypress Creek Hospital. We are comprised of a tenured dedicated team of Psychiatrists, Nurses, Social Workers, Mental Health Technicians and Support Staff where delivering compassionate care is our mission.

To learn more about Cypress Creek Hospital visit our website at: www.cypresscreekhospital.com

We currently have an opportunity for a Full Time Case Manager (Utilization Management).

The Case Manager collaborates with physicians to effectively coordinate hospital, patient, and community resources to provide optimal care and secure appropriate reimbursement authorization for all parties.

Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the Intake Director or CEO/Managing Director.

Job Duties/Responsibilities:

• Follows patient through entire course of treatment acting as patient advocate, working to maximize cooperation between patient/patient family, treatment team and Managed Care Organizations.
• Collaborates with all members of the Treatment Team, Business Office, and Admissions to ensure that patient needs are met first.
• Ensures delivery of information to Business Office, Admissions Office, Managed Care Organizations, and the Director of Utilization Management, while monitoring quality of documentation to facilitate collections.
• Communicates pertinent information internally in a timely manner and provide current certification status to treatment team and physician.
• Demonstrates knowledge of referral sources.
• Facilitates all patient transfers as needed.
• Identify and assess available resources and communicate options to the physician, and treatment team.
• Able to effectively serve and work with patients, families, MCOs, referral sources, community resources as well as departmental and facility co-workers and management team.
• Interacts with patients in a professional manner using professional boundaries.
• Interacts with facility guests in a professional manner promoting service excellence.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Tuition Assistance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Case Manager Job Requirements:

• Bachelor's degree from an accredited college or university in social work, mental health, or a Nursing degree preferred.
• Knowledge of behavioral health systems and Utilization Management required.
• Minimum of two (2) years professional experience in a health care setting, preferably inpatient. Minimum of two (1) years' experience in UR or Case Management.
• LPC, LMSW, LVN or RN license preferred.
• CPR and HWC Crisis Intervention training must be completed prior to beginning work (Can be obtained upon hire).

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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