DIR - HUMAN RESOURCES

UHS National Call Center (a UHS company)

Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through clinical services, education, and research. Our vision is to be the best at delivering effective, lasting treatment and to provide superb experiences across our continuum of care in all places.

Position Summary: Director-Human Resources-This position provides professional-level planning, reporting, analysis, and consultation to support the operational and talent acquisition goals of the organization. The Director of Operations plays a key role in developing recruitment strategies that align with current and future staffing needs of the Behavioral Health Connections. This includes managing the full lifecycle of recruitment-from posting positions and screening candidates to negotiating offers and coordinating onboarding. The role also involves reporting on recruitment activity, analyzing performance metrics, and recommending process improvements to support strategic initiatives.
In partnership with Corporate Recruitment Leadership, this position ensures all recruiting practices comply with UHS policies and multi-state employment laws. The Director uses sound judgment, creativity, and strong verbal and written communication skills to engage diverse talent pools, promote company culture, and build a high-performing workforce. The position leverages modern sourcing tools, including social media, video platforms, and internal referrals, to attract qualified candidates while fostering an inclusive and compliant hiring process.
In addition to overseeing onboarding, orientation, and employee development programs, this role manages key HR functions such as benefits guidance, corrective action support, policy implementation, and employee relations. The Director also serves as administrator for key HR systems including HealthStream, Lawson, and ePAF. A working knowledge of wage/salary administration, workers' compensation, staff development, and behavioral health program operations is essential to success. This role requires flexibility, the ability to adjust to change, and a strong commitment to producing quality work efficiently while supporting the mission, vision, and values of UHS.

Job Duties:

• Manages the recruitment function for the Behavioral Health Connections, ensuring strategies align with current and future staffing needs. Manages the full recruitment process, including requisition review, candidate sourcing (internal and external), resume screening, and interviews conducted via phone, in person, or virtual platforms. Oversees the delivery and negotiation of job offers or rejections to candidates.
  
• Creates recruitment reports and metrics to track activity and initiatives. Analyzes data and recommends improvements aligned with short- and long-term organizational goals. Stays current on emerging technologies and best practices in sourcing and recruitment.
  
• Manages the full employee life cycle including hiring, transfers, promotions, and terminations. Ensures all documentation is completed in line with company policies, working closely with supervisors and leadership.
  
• Oversees corrective action processes, providing coaching and guidance to management on employee relations, counseling, and terminations. Manages the dispute resolution process and conducts timely investigations with professional communication of outcomes.
  
• Provides support for HR-related inquiries, including leave of absence, compensation, and other employee concerns, collaborating with leadership for resolution.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements:

• Bachelor's degree required, Master's preferred
  
• 3-5 years of experience required, 5-8 years preferred
• Knowledge of full-cycle recruitment practices, including sourcing, interviewing, and onboarding.
  
• Understanding of federal and multi-state employment laws and HR compliance standards.
  
• Ability to build and maintain relationships across departments and organizational levels.
  
• Excellent written and verbal communication.
  
• Strong organizational and time management skills.
  
• Ability to think critically, solve problems, and make sound, logical decisions.

Travel: 10% Regional

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.