Showroom Associate

• Represent the strategic brand identity, welcome guests, curate an elevated brand experience, drive increased traffic, and elevateutilizationof the facility.
• Support curation of client, dealer, and influencer experiences, including, but not limited to, brand activation moments, hospitality, and follow up communication.
• Maintain working relationships with salesteam, local dealer sales representatives, and influencers. Manage onsite literature and product sample libraries and sample chairprogramfor both brands.
• Ensure visit/event materials and content are aligned withspecifiedbrand.
• Seek continuous improvement of Standard Operating Procedures to make the space more functional for customers and sales members.
• Responsible for resettingshowroom,restockingsupplies, ensuring kitchen area well-kept, and assist is technology needs.
• Provide back-up support, if needed,regardingshowroom calendar maintenance,facilitateschedules, and communicate with sales team to notify team of major events, product installations, etc. Maintain and communicate with a showroom dashboard that provides visibility to weekly events and showroom activity.
• Support the Chicago showroom experience visits and events, manage calendars, and arrange travel for a variety of members and customers across both brands.
• Coordinate withChicagoshowroom team to organize facilities for visits/events, to curate visits experience activities accordingly, to manage catering, transportation, location, invitees, equipment, and promotional materials.
• Oversee and execute product installers and Field Service Engineers for product installations partnering with Design, Customer Support, Product Management, Engineering, and Manufacturing to actively manage location product quality. Manage punch liststocompletion timely.
• Help coordinate on-site contractor needs and provide facility access accordingly.
• Apply proactive troubleshooting and problem-solving skills for any emerging issues before or during the visit/event.
• Manage the visits/ event budget to include tracking, processing of invoices, dispute resolution, and overall awareness.
• Gather feedback to evaluate the success of the event/visit and makeappropriate recommendationsfor improvement as needed.
• Prepare insightful andaccuratereporting and PowerPoint presentations to stakeholders.
• Participate in activities asappropriate toensure the success of the organization.

• Bachelor's degree Required.Preferred degrees and/or areas of concentration include, but are not limited to, Architecture and Design, Interior Design, Digital Communications, or Marketing.
• A minimum of 1 year of hospitality or event management experience with a focus on customer experience/client relations, event planning, project management, showroom management, or facilities management preferred.
• Previous experience with hospitality preferred.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.
We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com.
Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.