Service Supervisor

Tesla Motors, Inc.
paid holidays, flex time, 401(k)
United States, Wisconsin, Milwaukee
12011 West Silver Spring Drive (Show on map)
Jan 27, 2026
What to Expect Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, youare responsible formanaging a team of technicians and ensuring they provide exceptional service whilemaintainingoperational efficiency in our service centers. What You'll Do Lead, coach, and develop a highly engaged team of technicians to achieve service output goals Maintainappropriate shoprecords and inventories and manage smooth workflow in the service center Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team Partner with Service Manager and other key stakeholders toestablishtargets for quality, speed, and cost in line with customer and business needs Monitor to ensure that all employeescomply withsafety regulations and the service center's safety program Work with employees to manage schedules and resolve technical and personnel problems Conduct regularly scheduled one on one developmental meetings with team members tofacilitateprofessional development andmonitorteam training requirements What You'll Bring Bachelor's Degree, or equivalent experience Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is notrequired Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards Excellent interpersonal and communication skills Able to work a flexible schedule, including weekday and weekend overtime Proficient with Microsoft Office Suite Valid driver's licenserequired Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program