Complaint Investigation Officer II

• Plan and conduct independent investigations into allegations of discrimination which are of a complex nature and/or which contain multiple issues.
• Conduct in-house mediations in cases where you are not the assigned investigator, assisting the complainant and respondent parties in reaching a positive resolution to a discrimination charge.
• Assist with the screening of CID intakes by reviewing the alleged facts and drafted charges of discrimination prior to issuance to ensure proper recitation of claims.
• Assist with the screening of CID case files by reviewing the charge of discrimination, respondent position statement and rebuttal. After review, recommend a course of action for resolution of the complaint (mediation, investigation or dismissal).
• Assist the Complaint Investigation Offices with the planning and development of investigations, developing theories of the investigation, and recommending outcomes/determinations. Review case files as needed to ensure that the evidence collected is sufficient to proceed with the recommended disposition.
• Identify emerging legal issues from the case files relative to contemporary human/civil rights law, and discuss with the Complaint Investigation Officers as needed.
• As directed, review completed case files for quality with the goal of ensuring that the investigation was conducted in a uniform manner, and in accordance with contemporary human/civil rights laws.
• Assist Complaint Investigation Officers with identifying and applying appropriate civil rights case law in order to enforce the Minneapolis Civil Rights Ordinance.
• Provide training to Complaint Investigation Officers on analyzing and evaluating investigative information and witness credibility determination, and assist the Division Director in the composition and organization of training materials.
• Assist Complaint Investigations Officers in the preparation of interview documents, correspondence, investigative findings and summaries to ensure that legal standards of proof are developed. Proofread investigative summaries as required.
• Track the progress of settled conciliation cases and corrective action until all negotiated action items are completed. Draft correspondence concerning non-compliance.
• Keep abreast of developments in equal opportunity law and other relevant disciplines, as well as social and economic trends pertinent to the real-world applications of the Minneapolis Civil Rights ordinance.
• Assist in the maintenance of the CID's mediation program, which includes the recruitment of mediators, assessment of mediation procedures and tracking results.
• Assist with coordination and supervision of CID's interns or law clerks, coordinating the work assignments with the Division Director, and serving as a mentor to the student(s).
• Assist in the maintenance of the CID's Conciliation program by coordinating and holding conciliation conferences as needed, and assist with the drafting of settlement agreements and correspondence.
• Assist with internal and external outreach endeavors as needed, including presenting to internal and external groups on a variety of department mission related topics, and attending community outreach events on behalf of the City.

Minimum Qualifications

Juris Doctorate Degree or an equivalent combination of training and experience such a bachelor's in business administration, Criminal Justice, or Law and relevant experience.

Minimum Experience

Three years of directly related Civil Rights work experience.

Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

License/Certifications

Valid Driver's License

• Considerable knowledge of the City of Minneapolis Civil Rights Ordinance and State and Federal discrimination laws.
• Extensive knowledge of the principles, practices and objectives dealing with Civil Rights and equality of opportunity for employees in all aspects of the employment process; particularly those laws pertaining to court decisions and interpretations dealing with Title VII, the Civil Rights Act.
• Ability to organize and give attention to detail in analyzing, appraising, and presenting evidence and facts and precedents.
• Working knowledge of legal research databases, and discrimination law principles (burden shifting analysis)
• Ability to facilitate, mediate, conciliate and negotiate disputes.
• Ability to work independently under pressure, and meet tight deadlines.
• Ability to conduct legal research, statistical analysis and other investigative methodology.
• Good oral and written communication skills; good computer skills; and good case law briefing skills.
• Leadership skills and the ability to motivate and train investigative staff as required.
• Ability to work with people from all cultures, and respond respectfully in manner that preserves the dignity of individuals, families and communities.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.