Clinical Support Tech I - Postpartum

Description

*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a two (2) year commitment.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

AtUNC Rex, we're committed to making every family's birthing experience exceptional. OurPostpartum Unitis a50-bed, family-centered care environmentwhere nurses support mothers, newborns, and families during one of life's most meaningful transitions. You'll join a dynamic, collaborative nursing team focused on delivering evidence-based care, patient education, and compassionate emotional support.

Our Postpartum Unit is avibrant and collaborative centerdedicated to providing comprehensive care for:

• Postpartum mothersfollowing vaginal and cesarean deliveries

• Newborns receiving routine couplet care

• Antepartum patientsrequiring inpatient monitoring

• Gynecologic patientsrecovering from surgical procedures

Nurses partner closely with skilled Perinatal Technicians to deliver safe, individualized care throughout each patient's stay.

The unit works inclose collaboration with Labor & Delivery and the NICU/Nurseryto ensure seamless transitions from delivery through postpartum recovery. Interdisciplinary teamwork with OB/GYNs, neonatologists, and other specialists is central to our practice, with24/7 physician coverageavailable to support complex clinical needs.

As a Postpartum Clinical Support Tech, you will:

• Provide compassionate, patient-centered supportto postpartum mothers and newborns under the direction oflicensed nursing staff

• Obtain and document maternal and neonatal vital signsandreport changes in patient condition to the nursing team

• Assist with patient carefollowingvaginal deliveries, cesarean sections, gynecologic surgeries, and antepartum admissions

• Support families with basic newborn care,maternal comfort measures,safe sleep practices, and unit routines

• Assist nurses and providers with procedures,patient transport, andcare coordinationas needed

• Collaborate with interdisciplinary teams, includingnurses, OB/GYNs, neonatologists, lactation consultants, and support staff

• Facilitate smooth transitionsfromLabor & Delivery to postpartum careand assist with coordination withNursery/NICU teams

• Accurately document assigned patient care activitiesin theelectronic health record (EHR)

• Asupportive, team-oriented culturebuilt on collaboration and mentorship

• A strong commitment toevidence-based practice and quality improvement

• The opportunity to build meaningful connections with families during a pivotal life moment

• Ongoing learning, growth, and professional development opportunities

• Daily collaboration with expert clinicians, including OB/GYNs, neonatologists, and lactation specialists

Summary:

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other information:
Education Requirements:
* High School Diploma or General Education Development (GED)
Licensure/Certification Requirements:
* Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
* Basic Life Support (BLS) certification
Professional Experience Requirements:
* Prior experience not required.
Knowledge/Skills/and Abilities Requirements:
* Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex 3 Womens

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Night Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.