Department: IT AS ADO Peoplesoft
Salary/Grade: ITS/79
Target hiring range for this position will be between 80,297 - $95,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
Job Summary:
Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs system integration tasks. Provides estimation for assigned tasks
Specific Responsibilities:
Strategic Planning
- Participates in the development of new goals and strategies based on interactions with primary user.
- Develops plans for software deployment on heterogeneous systems.
- Collaborates with user to develop workflow and best practices.
- Partners with user in designing features for technology
Administration
- Responds to customer inquiries via phone, online, in-person, etc.
- Creates and maintains code documentation.
- Evaluates feature/upgrade/change requests and recommends action.
- Participates in interview process for new hires.
- Identifies database and software performance issues, and makes adjustments
Development
- Researches and develops new algorithms and statistical techniques designed for analyzing data based on customer needs.
- Develops and maintains software infrastructure, via patches, bundles, releases and maintenance packs.
- Code's software applications adhering to designs supporting internal business requirements or external user.
- Provide development analytical to support for ongoing and annual operational initiatives for the business community.
- Completes tier 3 troubleshooting.
- Designs databases and data structures.
- Prioritizes tasks within project.
- Meets with business analyst/stakeholder to determine requirements.
- Opens tickets with vendors.
Performance
- Ability to provide production support with some guidance/assistance from other developers (Including off hours).
- Ability to diagnose (Root cause analysis) and resolve production support tasks within defined SLA windows, following all completion steps with adequate documentation using Incident Management Framework, an internal knowledge base with minimal assistance.
- Understanding of communication procedure for notifying the user (s) for any data/system availability issues.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years relevant experience required.
Please see information highlighted below.
Enterprise Applications
Infrastructure
Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
Oracle and Oracle RAC
Service Oriented Architecture (SOA)
SQL/MySQL/Postgres
Programming Languages and Frameworks
Compliance
Analytical
critical thinking
Debugging
decision making
judgment
problem solving
Troubleshooting
use-case analysis
Project
Minimum Competencies: (Skills, knowledge, and abilities.)
Ability to use SQL to access and manipulate data stored in a relational database (Oracle, SQL Server)
Proficiency with PeopleCode or an object-oriented programming language (Java, etc.)
Ability to manage multiple tasks and establish timelines to complete assigned tasks.
Ability to translate functional requirements into technical design.
Ability to communicate and convey technical concepts to non-technical people.
Demonstrated ability to work independently.
Strong experience and desire to work in a team-oriented, collaborative environment
Preferred Qualifications:
BA/BS
Working experience in higher education information technology
Experience working directly with functional analysts and and-users
Experience with agile development
Preferred Competencies: (Skills, knowledge, and abilities)
- Working knowledge of enterprise applications (PeopleSoft, etc.)
- Domain knowledge of student administration processes (Admissions, Financial Aid, Student Records, Student Financials, etc.)
- Ability to develop technical specifications.
- Ability to handle difficult situations
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
Northwestern University
Jan 27, 2026