Director of Student Services and Undergraduate Programs (STDT SVC MGR 1)

Under the general supervision of the Dean, confidential management position responsible for providing broad leadership and management of student services, including recruitment, admissions, financial aid and undergraduate programs for the School of Education. As a key advisor to the Dean, Associate Dean of Academic Programs, and the Assistant Dean of Finance, Administration and Strategy Development, plays a central role in student program planning, development and management of undergraduate programs including advising, accreditation and program review, policy setting, outreach, strategic planning, organizational development, and risk management. Significant duties include innovative thinking, development, and implementation of new undergraduate programs in support of the school's mission and campus priorities. Responsible for leading the Student Support Services unit comprised of multiple functional areas including recruitment and admissions, student support services, and student financial aid. The unit provides support and programming for students in the Ph.D, MA, California Teaching Credential program and the Undergraduate Education Minor. Works collaboratively with the Senior Leadership Team and with School staff, faculty, students, and alumni to deliver in key result areas defined by the Dean. Directly supervises and manages advisors for the Ph.D., master's degree, and Teacher Education programs, including ongoing training and professional development.

Apply By Date

February 9, 2026 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in related area and/or equivalent combination of experience and training.
• Experience in undergraduate or graduate development, including advising and curriculum matters.
• Project management experience with the ability to take complex, high impact projects from conception to fruition in a timely and effective manner.
• Strategic planning, program evaluation and change management experience to provide sound recommendations and examine work processes and organizational structures for development or revision to accommodate shifting requirements and opportunities.
• Experience with academic policies, procedures, and requirements in a higher education setting and providing advice to deans, other campus leadership, and faculty on existing policies and/or regulations and innovative ideas for improvements.
• Strong leadership, management, analytical, and planning skills to assess, manage and communicate best practices related to programs and services supporting student recruitment and retention.
• Knowledge of the education school curriculum, the competitive environment for a diverse pool of qualified admits, and the employment market for students with credentials and degrees in the field of education.
• Skills to effectively interact with constituencies from diverse cultural backgrounds and perspectives and to work collaboratively with students, faculty, staff work teams, other units of the campus, and outside organizations.

Preferred Qualifications

• Minimum of three years of supervisory experience at a large, complex higher educational institution which includes undergraduate and graduate programs.
• Experience with promoting and recruiting for new undergraduate programs.
• Knowledge of the UC academic community.
• Knowledge of the overall organization and administrative operations of the campus, campus resources and services, and campus-wide offices and administrative staff contacts.
• Team building skills demonstrated through past performance to effectively recruit, train, evaluate, motivate, resolve problems/conflicts, conduct performance management, and build a productive service-oriented, team environment.

Key Responsibilities

• 50% - Leadership and Supervision
• 40% - Undergraduate Program Management
• 10% - Campus Liaison

Department Overview

The School of Education was established in 2002, building on an 85-year tradition at UC Davis of working to strengthen public education. The School offers preparation for the California teaching credential, master's and doctoral-level programs for educational researchers and practitioners, and professional development for educators throughout Northern California. The School has over 40 full time senate and clinical faculty and 80 staff. The School's total budget is over $30 million and is comprised of state general funds, tuition and self-supporting revenue.

The School also supports a dynamic and diverse program of research. Faculty members and graduate students conduct research in numerous areas as diverse as academic language and literacy, college access and persistence, community and citizen science, autism and education, and much more. In addition to the academic programs, the School is home to eight Research and Innovation Centers and the federally funded College Opportunity Programs, serving over 7,000 middle and high school students in California. Ranked 32nd in 2023 by US News and World Report, the School is in the top 12% of Graduate Schools of Education nationally.

Please visit our website for more information on the School: http://education.ucdavis.edu

POSITION INFORMATION

• Salary or Pay Range: $85,500.00 - $157,300.00
• Salary Frequency: Annual
• Salary Grade: Grade 23
• UC Job Title: STDT SVC MGR 1
• UC Job Code: 000322
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Monday - Friday, 8:00 am - 5:00 pm
• Location: Davis, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Never 0 Hours
• Loud noise levels - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Microwave/Radiation - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Provide own transportation to off-site events and meetings.
• Work flexible schedule including evenings and weekends to meet business needs.
• Limited vacation usage during peak workload periods.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

#CA-SE