Customer Experience (CX) Intern

dormakaba is seeking a Customer Experience (CX) Intern to join our Summer 2026 Rising Talent Program in Indianapolis. This role will report directly to the Senior Manager Technical Support. The CX Intern will work on the development of a service parts solution in partnership with our CX program.

Rising Talent Internship Program

Looking to apply your skills to real-world business challenges alongside experienced professionals? dormakaba's Rising Talent Internship Program offers hands-on projects that make a real impact-from manufacturing and product design to customer engagement and innovation.

Learn more about the program by watching this short video: https://www.youtube.com/watch?v=qD_8FLLdkOU

HOURLY HIRING RANGE: $19/hr. - $23/hr. (Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.

• Gather data, complete forms to be uploaded into a new online service parts database
• Help to improve the overall process of finding the needed data (part numbers, diagrams, etc.)
• Schedule routine check-in meetings with your supervisor to monitor the assigned projects.
• Attend weekly Lunch and Learn sessions where you will learn more about a Business Topic of the Week! Examples of past topics include Presentation Skills, Environmental Health and Safety, Our Products, Finance 101, etc.
• Sit in on meetings both within and beyond your designated role to broaden your engagement.

• Pursuing a bachelor's or master's degree with anticipated graduation date of Spring 2026 through Spring 2029
• Availability to work full-time, onsite, 40 hours per week for 10-12 weeks (May - August 2026)

• Strong MS Office skills
• Knowledge of SAP, Windchill
• Experience working cross-functionally

We are at the heart of every place that matters. From automatic doors to cloud-based access management - as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter - apply now!

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