Accounts Receivable Analyst

About the Role

As an Accounts Receivable (AR) Analyst, you play a key role in supporting the financial health of our large, dynamic technology organization. You will be responsible for the collection, reconciliation, and resolution of assigned accounts receivable balances, ensuring that invoices are paid accurately and on time.

In this fast-paced, team-oriented environment, you will partner closely with internal stakeholders and customers to resolve discrepancies, reduce aged receivables, and support cash flow targets. This is a great opportunity for someone who enjoys problem-solving, digging into details, and building strong customer relationships while growing their finance career.

What You'll Do:

• Manage and reconcile assigned customer accounts in line with established Authority Matrix guidelines.

• Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.

• Proactively contact customers regarding outstanding balances based on aging reports and review-code categories.

• Identify issues blocking payment (e.g., pricing discrepancies, missing documentation, credit holds) and collaborate with internal teams to resolve them.

• Recognize potential red flags on accounts and escalate them to management as needed.

• Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.

• Manage discrepancies, short-pays, and other open issues to drive timely resolution.

• Accurately research invoice and credit memo histories, including RMA/Program activity (from RMA issuance through credit processing or program conclusion).

• Support AR team initiatives and be available for occasional on-call or non-standard work hours when business needs arise.

What We're Looking For

Experience & Education

• 1-3 years of relevant experience in accounts receivable, credit, collections, or a related finance function.

• High school diploma or equivalent required.

• Associate degree in Accounting, Finance, or a related field preferred.

Technical Skills

• Preferred but not required: State State and Local Government contracting

• Working knowledge of account reconciliation and credit procedures.

• Familiarity with RMA/Program processes (from RMA# issuance to credit processing or program conclusion) is an asset.

• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook.

• Basic data entry skills and the ability to perform standard mathematical calculations.

• Ability to use common office equipment and quickly learn/adapt to new systems and technology.

Core Competencies & Soft Skills

• Strong attention to detail with a focus on accuracy and efficiency.

• Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.

• Organized and able to prioritize work and manage time effectively in a fast-paced environment.

• Clear and professional verbal and written communication skills in English; additional local/regional language skills are an asset.

• Demonstrated ability to collaborate effectively with colleagues and build positive working relationships.

• Comfortable working with people across diverse backgrounds and identities, with a focus on respect and inclusion.

• Resilient and able to work constructively under pressure, especially when faced with high workloads and tight deadlines.

• High level of integrity and confidentiality when working with sensitive financial and customer information.

• Customer-focused mindset, with the ability to be empathetic and responsive to customer needs and concerns.

• Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.

Working Conditions

• Schedule: Occasional non-standard work hours or overtime may be required based on business needs.

• Environment: Professional office setting with a hybrid work model (combination of in-office and remote work).

• Tools & Equipment: Standard office equipment and computer-based systems.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company