Job Title: Student / Enrollment Coordinator
Location: Franklin, VA 23851
Duration: 03+ months
Pay Rate: $16.00 hr/w2
Work Hours : Monday and Wednesday: 9 am to 5 pm; Tuesday and Thursday: 8:30 am to 5 pm
Job Description:
- Practical understanding of admissions, enrollment, and student records procedures within a higher education setting.
- High level of accuracy and attention to detail when reviewing, managing, and maintaining student data.
- Skilled in Microsoft Office programs, including Word, Excel, Outlook, and Teams.
- Experience working with Student Information Systems (SIS) and related databases, or demonstrated ability to learn these systems quickly.
- Strong written and verbal communication abilities.
- Well-developed organizational skills with the capacity to handle multiple tasks and meet deadlines.
- Proven ability to work effectively with diverse groups, including high school students, counselors, and college personnel.
- Demonstrated commitment to confidentiality and adherence to FERPA regulations and institutional policies.
- Strong work ethic with the ability to work independently as well as collaboratively within a team.
- Experience providing administrative, office, or enrollment-related support services.
- Demonstrated customer service experience in an office or educational environment.
- Proficiency in Microsoft Office and standard office technology.
Equipment to Be Used by the Temporary Staffing Professional(s):
- Computer, scanner, copier, printer, and related office equipment.
Computer Software to Be Used:
- Microsoft Office applications, Student Information System, and related software.
Mandatory Skills/Certification(s) Requirement: Additional Considerations
- Experience working in higher education, K-12 education, or a dual enrollment program.
- Familiarity with VCCS policies, procedures, and student information systems.
- Experience working directly with high school guidance counselors or academic staff.
Desired Skills:
- Strong customer service abilities.
- Detail-oriented approach to work.
- Excellent communication and interpersonal skills.
- Strong organizational effectiveness.
Role & Responsibilities:
Enrollment and Verification Support (50%):
- Review and validate dual enrollment applications, class rosters, and student eligibility documentation to ensure accuracy and completeness.
- Support admissions-related activities, including student data entry, residency verification, and compliance with VCCS and institutional requirements.
- Maintain accurate enrollment records within the Student Information System (SIS) and related databases.
- Identify inconsistencies and collaborate with high schools, students, and internal departments to resolve issues promptly.
Communication and Coordination with High Schools (10%):
- Deliver clear and professional communication through email, phone, and written correspondence, as assigned.
- Assist with coordinating student information between the college and high schools to ensure accuracy and compliance, as assigned.
Administrative and Program Support (25%):
- Provide administrative support to the Dual Enrollment Coordinator, including tasks related to reports and program tracking.
- Assist in the preparation of enrollment reports, student lists, and other documentation related to the program.
- Organize and maintain electronic and paper files in accordance with college records retention guidelines.
- Support program-related meetings, events, and outreach activities as needed.
Customer Service and Student Support (15%):
- Deliver high-quality customer service to students, parents, high school counselors, faculty, and college staff.
- Respond to questions regarding dual enrollment processes, admissions status, and enrollment requirements.
- Exhibit professionalism, patience, and effective problem-solving skills when addressing inquiries or concerns.
- Ensure a positive experience for all stakeholders involved in the Dual Enrollment Program.
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