Product / Program Manager

SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS

JOB TITLE: Product/Program Manager - Level I, II, or Senior
REQUISITION ID: CUS00IN
DEPARTMENT: Energy Efficiency - Kansas City Headquarters or Topeka General Office
LOCATION: Kansas City, MO or Topeka, KS
PAY RANGE (Minimum - Midpoint - Maximum):
Product/Program Manager I - $54,400 - $68,000 - $81,600
Product/Program Manager II - $66,600 - $83,200 - $99,800
Senior Product/Program Manager - $84,500 - $112,600 - $140,800

Scheduled Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. (Additional hours as required)

Two Position Openings:
1) Manage Income Eligible Programs
2) Manage Standard Residential Programs

Opportunity & Position Summary:
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Evergy could be just what you're looking for.

Evergy is committed to delivering innovative energy efficiency solutions that help residential customers save energy, manage costs, and support a sustainable future. This role sits within Evergy's high performing Energy Solutions Products and Services team and is responsible for managing and evolving residential energy efficiency programs across Missouri and Kansas.
The selected candidate will be responsible for the management of programs available to Evergy's residential customers, working independently and in a cross functional team environment to transform initial concepts into viable solutions that will support customers and contribute to Evergy's strategic objectives.

Summary of Primary Duties and Responsibilities:
* Responsible for enhancement of existing program(s) and/or developing new programs to improve adoption, cost effectiveness and customer experience.
* Manage program budgets and savings to perform at optimal cost effectiveness.
* Accountable for program success by leveraging financial, regulatory, and strategic acumen.
* Vendor and subcontractor management to drive the contracted objectives, including overall customer experience and financial results desired for individual programs.
* Work collaboratively with internal departments to develop program strategies and meet/exceed program outcomes.
* Is a key resource in the program planning and program launch through development of RFPs, contractor selection, and contract development.
* Responsible for continuous improvement of existing program(s) to improve adoption, realized demand impacts and customer experience.
* Prepare status reports to accurately monitor progress against program objectives, timelines, and goals.

Education and Experience Requirements:
* Required Qualifications:
o Bachelor's degree in business administration, engineering, economics, marketing, or related discipline.
o Experience leading cross-functional teams.
o Strong technical program/project management capabilities.
o Strong analytical, problem solving, and communication skills.

* Preferred Qualifications:
o Utility, energy, or regulated industry experience.
o Experience with energy efficiency, distributed energy resources, or customer energy programs.
o Exposure to regulatory filings or legislative processes.

* Job Leveling:
o Product/Program Manager I: 0-2 Years of utility or energy business experience with previous experience in product or program management preferred.
o Product/Program Manager II: 2-6 Years of utility or energy business experience with previous experience in product or program management preferred - with increased scope and independence.
o Sr. Product/Program Manager: 6-8 Years of utility or energy business experience with previous experience in product or program management directly aligned with the responsibilities of this role, exposure to multiple business functions, and/or utility experience or energy industry knowledge preferred.

Licenses, Certifications, Bonding, and/or Testing Required: None

Working Conditions:
Occasional travel is required. Candidates must live in Kansas or Missouri.
Current hybrid approach with in-person work Tuesday through Thursday and remote on Monday and Friday.

Evergy has a clear mission - To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.