Enterprise Security System (ESS) Administrator - (Onsite: Glynco, GA)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Position Summary:

The Enterprise Security System (ESS) Administrator is responsible for the design, configuration, administration, and lifecycle management of the FLETC Enterprise Security System (ESS)-a mission-critical environment supporting physical security, access control, and monitoring systems.

This role requires strong expertise in server, database, storage, and security technologies, and the ability to ensure ESS performance, availability, and compliance with federal security and IT standards. The ESS Administrator plays a key role in maintaining system integrity, resolving technical issues, and coordinating upgrades and enhancements across enterprise environments.

Key Responsibilities

• Design, install, configure, and maintain Enterprise Security System (ESS) components, including servers, databases, and storage infrastructure.
• Administer and manage ESS software platforms, ensuring optimal performance, security, and uptime across all sites.
• Perform system upgrades, patching, and version management to ensure compliance with DHS policies.
• Monitor system performance and implement proactive measures to prevent outages or degradation.
• Troubleshoot, diagnose, and resolve ESS hardware and software issues, coordinating with vendors and internal support teams as needed.
• Implement and maintain security controls, user access management, and audit logging to protect ESS data and configurations.
• Conduct system testing and validation following configuration changes, upgrades, or incident remediation.
• Maintain detailed technical documentation including configurations, architecture diagrams, maintenance logs, and standard operating procedures (SOPs).
• Collaborate with IT, cybersecurity, and physical security personnel to ensure alignment between ESS operations and enterprise IT infrastructure.
• Support backup, disaster recovery, and continuity planning for ESS-related systems and data.
• Provide user and administrator training on ESS tools, features, and procedures as required.

Required Qualifications

• 5 - 8 years of demonstrated expertise in server, database, storage, and security technologies supporting enterprise-level systems.
• Hands-on experience designing, installing, configuring, administering, and managing integrated security or monitoring systems.
• Strong troubleshooting and diagnostic skills with both software and hardware components.
• Ability to test, monitor, and optimize system performance in complex enterprise environments.
• Familiarity with Windows Server, SQL databases, and enterprise storage systems.
• Strong documentation and communication skills, with the ability to coordinate across IT and security teams.
• U.S. Citizenship required; ability to obtain or maintain a DHS Public Trust clearance (Secret preferred).

Preferred Qualifications

• Experience supporting Enterprise Security Systems in a federal or large campus environment.
• Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), VMware Certified Professional (VCP), or equivalent.
• Familiarity with cybersecurity frameworks (NIST 800 series, FISMA, DHS 4300A).
• Experience integrating physical and IT security systems.
• Strong understanding of network connectivity, firewall rules, and system hardening best practices.

Education:

• Bachelor's degree in a relevant field of study (preferred)

Clearance:

• U.S. citizenship is required
• DHS Public Trust or higher (Secret preferred)

Citizant offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k)
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Tuition Assistance & Professional Development Program

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.